Sales Supervisor (w/m/d) in Hannover, VST 176

DOUGLAS is the leading omnichannel provider for premium beauty in Europe. The company inspires its customers to live their own kind of beauty by offering a unique assortment online and in around 1,850 shops. DOUGLAS is the partner of choice for brands and offers a selected range of exclusive brands as well as own company brands. The range includes fragrances, make-up, skin care, hair care, accessories and beauty services. Strengthening the successful omnichannel positioning and the consistent further development of the customer experience are the focus of the company strategy “Let it Bloom – DOUGLAS 2026′′. The successful business model is based on DOUGLAS’ omnichannel offering, the leading brands and data competence. In the 2022/23 financial year, DOUGLAS generated sales of EUR 4.1 billion and employed around 18,000 employees throughout Europe. In Hanover on the Georgstr. 18 from 01.04.2025 we are looking for a full-time

Active customer approach and detailed customer advice under routined, exemplary use of our service rituals Competent consultation in all product groups, brand and product innovations You actively promote our current campaigns and promotions and use sales support tools safely You exceed customer expectations through passion in service and advice Processing of goods receipt, goods presentations in compliance with visual merchandising policies and performance of price awards Planning and control of the processing of goods during the day, in compliance with the time requirements processing of a customer-oriented, smooth cashing process including packaging, exchange and complaint You take over and coordinate further organizational tasks for our branch

Complete vocational training in the retail, service or service sector Professional experience in the beauty or fashion industry Passion for customer advice and sales Embossed service orientation and team strength The initiative to continuously develop your knowledge of products, novelties and trends in all product groups Positive radiation, openness and proactivity in customer response Empathic and friendly communication Great interest in lifestyle and current trends Good MS Office knowledge and safe handling of PCs

A professional introduction A motivating and inspiring environment with a strong team idea An extensive e-learning platform with diverse content for personal training Training measures for new products and trends Further development possibilities in our career program attractive employee discount Performance-related premiums