Customer Quality Manager (m/f/d)

Digital transformation. Reliability. Peacekeeping. We are also working with Diehl in our five subgroups Metal, Controls, Defence, Aviation and Metering and our over 16,000 employees with high pressure. Discover fascinating technologies and apply. In a trusted and courageous family enterprise, which is stable and stable – from tradition. For our site Diehl Metering GmbH in Ansbach we are looking for a: Customer Quality Manager (m/w/d)

You are responsible for the processing of complaints in the company and make decisions about further action. You ensure the protection of our customers by ensuring as fast and solution-oriented response as possible. You independently manage the 8D process in the escalation case and provide a structured and comprehensible problem solution. In warranties, you decide on warranty or cunning measures. You carry out risk assessments and create sound proposals to form provisions.

You provide several years of professional experience in quality methods and quality. You know German and English safely in word and writing. You have ample communication and negotiating skills. You possess intercultural competence and move safely in international/intercultural contexts. You are mobile within your sales region and travel as needed.

Collective remuneration Flexible working times Family enterprises Parking place Company and laptop Note: If heavy-duty measures are applied, the same procedure is preferred. If you are interested, please specify your SB status on a voluntary basis. .