At IONOS you work with different teams in partnership with the leading European provider of cloud infrastructure, cloud services and hosting services. We offer you a perspective in one of the most future-proof industries. Open work structures, duz culture and flat hierarchies with incomparable team spirit characterize us. We are firmly convinced that job and fun are compatible and offer you the appropriate environment. With constant growth, we are always looking for new colleagues. Be part of IONOS and let us grow together. Tasks Whether you're already a communication professional or just want to get something new and get started as a cross-releaser - we offer you an exciting workplace in customer service with sales challenges. Customer support: As a friendly and competent contact person, you will process enquiries about our hosting products and questions about contracting by phone, email and chat. Customer orientation: With the help of modern technologies, you will ensure a high-quality customer experience. Advice and sales: As a customer champion, you will recognize potentials to advise our customers individually and according to requirements and to offer them suitable services. Teamwork: You work with your colleagues in the team to develop new ideas and improve both our customer service and the billing area. Continuing training: Internal trainings make you a professional in customer communication and our product range. Qualifications With innovative ideas, you will ensure success through high quality standards together with IONOS. To make it even more attractive for you, we offer you a workstation in a dynamic and flexible team that welcomes you. You will also receive a large number of different benefits and benefits on top. To do this, you fill the following profile: Communication capability: You can communicate safely and safely by phone, email and chat. You mix consulting and sales into a unique customer experience. You master the German language very well in word and writing and have good English skills. Loadability: You do not let a fast-paced working day rest and see every customer contact as a chance. Technology Enthusiasm: You are passionate about technology and are ready to work into our hosting world. Team spirit: You are a team player and, together with your colleagues, bring our customer service forward. Benefits Hybrid working model with home office possibility. At some locations a licensed canteen and various free drinks. Modern office space with very good transport connection. Various employee discounts for activities and products. Employee events such as summer and winter parties, as well as workshops. Numerous training and development opportunities. Various health services, such as sports and health courses. About IONOS IONOS is the leading European digitalisation partner for small and medium-sized enterprises (SMEs). IONOS has more than six million customers and is active with a globally available platform in 18 markets in Europe and North America. With its Web Presence & Productivity offerings, the company acts as a “one-stop shop” for all digitization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, IONOS offers cloud solutions for companies that want to switch to the cloud during the further development of their business. We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or another non-respected criterion according to applicable law.

At IONOS you work with different teams in partnership with the leading European provider of cloud infrastructure, cloud services and hosting services. We offer you a perspective in one of the most future-proof industries. Open work structures, duz culture and flat hierarchies with incomparable team spirit characterize us. We are firmly convinced that job and fun are compatible and offer you the appropriate environment. With constant growth, we are always looking for new colleagues. Be part of IONOS and let us grow together. Tasks Whether you're already a communication professional or just want to get something new and get started as a cross-releaser - we offer you an exciting workplace in customer service with sales challenges. Customer support: As a friendly and competent contact person, you will process enquiries about our hosting products and questions about contracting by phone, email and chat. Customer orientation: With the help of modern technologies, you will ensure a high-quality customer experience. Advice and sales: As a customer champion, you will recognize potentials to advise our customers individually and according to requirements and to offer them suitable services. Teamwork: You work with your colleagues in the team to develop new ideas and improve both our customer service and the billing area. Continuing training: Internal trainings make you a professional in customer communication and our product range. Qualifications With innovative ideas, you will ensure success through high quality standards together with IONOS. To make it even more attractive for you, we offer you a workstation in a dynamic and flexible team that welcomes you. You will also receive a large number of different benefits and benefits on top. To do this, you fill the following profile: Communication capability: You can communicate safely and safely by phone, email and chat. You mix consulting and sales into a unique customer experience. You master the German language very well in word and writing and have good English skills. Loadability: You do not let a fast-paced working day rest and see every customer contact as a chance. Technology Enthusiasm: You are passionate about technology and are ready to work into our hosting world. Team spirit: You are a team player and, together with your colleagues, bring our customer service forward. Benefits Hybrid working model with home office possibility. At some locations a licensed canteen and various free drinks. Modern office space with very good transport connection. Various employee discounts for activities and products. Employee events such as summer and winter parties, as well as workshops. Numerous training and development opportunities. Various health services, such as sports and health courses. About IONOS IONOS is the leading European digitalisation partner for small and medium-sized enterprises (SMEs). IONOS has more than six million customers and is active with a globally available platform in 18 markets in Europe and North America. With its Web Presence & Productivity offerings, the company acts as a “one-stop shop” for all digitization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, IONOS offers cloud solutions for companies that want to switch to the cloud during the further development of their business. We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or another non-respected criterion according to applicable law.

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