Account Manager (m/w/d)

As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With over 7,700 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, you are worried about the future digital capability of the Bundeswehr. Account Manager (m/w/d) now available in full time and nationwide at one of our BWI locations, Homeoffice. The BWI account management is the business-driven interface to the customer and its first contact person. In addition to customer support, planning and development, account management is responsible for the creation of offers, the closing of contracts, contract management and the monitoring of contract implementation by the supplying units.

Construction, maintenance and development of trusted customer relationships with all relevant contact persons on the customer side

contact person for employees of the customer in the course of processing; Contribution to the tool-based maintenance of stakeholder data

Creation of standardized offers for assigned topics as well as cooperation in complex offers and contract negotiations

Identification and communication of escalation needs and participation in non-standard reports

creation and coordination of standard reports in the team; Transfer of business development-relevant findings to other Account Managers

Complete study of economic or engineering sciences or a comparable qualification

First professional experience in managing customer relationships, ideally related to the Bundeswehr or public administration

Impressed communication strength, presentation security and social competence in direct customer contact

Sovereign appearance, negotiation skills and entrepreneurial thinking with high customer orientation

Responsibility, resilience even in dynamic situations and high readiness to change

Through diverse and socially relevant tasks, we ensure Germany's IT security and sustainability They work with innovative digitalization projects and work closely with manufacturers (e.g. Cisco & Microsoft) It expects a pleasant working environment, an appreciative approach to each other and a great team spirit The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustments We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time JOBV1_EN