Hepha GmbH | Germany | 97xxx Schweinfurt | Permanent position | Full time | Published since: 17.08.2026 on stepstone.de
Head of Inside Sales (m/f/d)
Head of Inside Sales (m/w/d) assumes responsibility for the entire sales service Europe. The aim is to develop the existing internal service from a predominantly reactive unit to a proactive, sales-oriented inside-sales team. They design structures, build outbound activities systematically and ensure that offers are actively tracked, shortening response times and consistently exploiting customer potential. You will lead and develop a team of 5 employees and create clear processes, key figures and responsibilities. Your department is central hub between the customer, sales, purchasing, product management and logistics. .
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Your tasks • Your profile • What we offer
Professional and disciplinary leadership and targeted further development of your 5-member team in the sales service Building and Establishing Proactive Outbound Structures in Inside Sales / Sales Internal Services Control and optimisation of all processes close to sales in the internal service, e.g. order processing, reaction times, read-only processes and customer communication Analysis, definition and development of relevant sales KPIs for sustainable performance enhancement Close cooperation with adjacent areas such as external services, product management and purchasing
Successfully completed commercial training or study Multiannual experience in sales services, sales, inside sales or sales support – ideally with leadership responsibility Embossed understanding of sales processes, key figures and customer control Funded knowledge in building or developing proactive distribution structures Safe handling of CRM and ERP systems Communication strength, enforcement ability and a motivating leadership style
A strategic position without significant travel activities Structured integration by the existing team Great design space when building modern inside-sales structures Attractive income
Location
 | Hepha GmbH | |
| Schweinfurt | ||
| Germany |
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