DIS AG | Germany | Dresden | Permanent position | Full time | Published since: 11.03.2025 on stepstone.de
First Level Supporter (m/w/d) - Career changers welcome!
We at DIS AG are looking for dedicated First Level Supporters (m/w/d) in Dresden! With over 50 years of experience in personal care, we are your reliable partner for the next step on your career path. You have a basic technical understanding, like to communicate and want to start IT? You are a service-oriented person (m/w/d) with technical interest? Join us as First Level Supporter (m/w/d). Our customer, a large IT service provider in Dresden, is looking for support in IT support at the next possible time with the possibility of further development.
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We at DIS AG are looking for dedicated First Level Supporters (m/w/d) in Dresden! With over 50 years of experience in personal care, we are your reliable partner for the next step on your career path. You have a basic technical understanding, like to communicate and want to start IT? You are a service-oriented person (m/w/d) with technical interest? Join us as First Level Supporter (m/w/d). Our customer, a large IT service provider in Dresden, is looking for support in IT support at the next possible time with the possibility of further development. Acceptance and processing of incoming requests by phone, email, web ticket, chat or voice box First solution of IT requests for standardized processes using solution databases and SOPs Creation, processing and solution of tickets while maintaining defined SLAs Support for IT users on hardware and software issues Monitoring and tracking of tickets Implementation of password resets
Current German Knowledge (C2) Good knowledge of English (B1) is desirable Basic technical understanding and safe handling of the office environment Communicative skill and solution-oriented thinking High reliability and team capability
Cross-entry into IT An unlimited employment contract Holiday and Christmas money No weekend work Long-term development opportunities
Company location
Location
| DIS AG | |
| 91555 Dresden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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