Apprenticeship as a real estate agent with a focus on customer service Essen

The Vonovia SE is Eu­ro­pas­s for the most important residential areas. This is the case with Vonovia over 568,000 municipalities in Germany, Sweden and Austria. Some 71,500 employees. As a result, Vonovia is the customer­oriented and user­friendliness of its staff. In order to provide a number of, at­trac­­tical and live­ing services, the prerequisite for a subsequent development is to be found. From this point of view, Vonovia contributes to the maintenance, improvement and the development of the buildings. In addition, the company is building new conditions by means of readjustment and cancellation. Since 2013, the company in Bochum has been located. In September 2015, the shares were recorded in DAX 30. About 16,000 employees are employed by Vonovia. At the start of training 2025 we are looking for motivated trainees for the profession for our location Essen Education real estate businesswoman:mann focus customer service During my training in the customer service, I got everything that tenants are moving inside. I learned to stay cool and customer-oriented even in stressful situations.'' Anna, trainee real estate agency

Click on the link and see how our trainees experience their training. Training as a real estate businesswoman:man at Vonovia – your entry into the real estate world!

As a customer manager: you have the understanding of being able to support our tenants even in demanding situations. You consider yourself a trustworthy contact person and problem solver: in case of telephone or written requests. During the course of the training, you will be familiar with the creation of relevant documents such as rental contracts, additional cost accounting and other property documents. In order to ensure the best possible customer service, you work closely with our colleagues in the housing and our in-house craftsman organisation. In the field of external services, you will perform tasks such as the planning of housing visits, the implementation of pre- and final collections and the creation of exposés Your vocational school is the European educational centre for housing and real estate in Bochum - here you link your acquired practical knowledge with theory.

You have at least a good (special) abitur You are empathic and have an open ear for the most diverse concerns of our customers: You are patient to engage professionally on the different emotions and moods of our customers A clear, friendly and comprehensible communication is of course for you With your own initiative and commitment, you actively shape your training To constantly acquire new knowledge and develop yourself, please ... and finally, you have fun at work in the team:) You are communicative, the needs of others are your heart and you want to meet the world of real estate? Do you like to take responsibility and want to shape the future of living? Then put a sign professionally and become part of our mission to give people a home in the long term.

Attractive training remuneration and a high takeover rate 1.395€ in the 1st Year of training 1.555€ in the second year of training 1.685€ in the third year of training

After training, many interesting training opportunities await you (e.g. real estate specialist:in / -betriebswirt:in)! Further development as a process: feedback talks and an extensive training concept for you Varied training day: regular change of use, nationwide deployments possible on request and participation in azulu projects - training with us will never be boring A good start is the A and O: extensive onboarding and a patin or a godfather from a higher year of training - so you are perfectly prepared for everything that comes! The team: experienced and dedicated trainers: inside and a motivating working atmosphere with great team spirit Monetarian Benefits: attractive training allowances, premiums of up to a total of €2,500 for successful interim and final examination, occupational pension provision and employer grant for benefits that are effective in assets, as well as participation in the employee share program May it be another coffee? On site you have free access to various coffee specialities, water and fresh fruit Other Benefits: High-quality work equipment, sliding time & mobile work possible, fitness and health cooperation and team events Locations during training: You will spend most of your training in Essen (Frohnhauser Str. 42) Your 3-month deployment in the field will take place in Bochum, Essen, Gelsenkirchen or Duisburg. In addition, you can spend 3 months in a fully equipped Azubi apartment, for example in Berlin, Dresden or Munich, vacation and special holiday 29 days off Christmas and New Year's Eve Also for learning are special holidays every year