Technischer Customer Support Agent (m/f/d)

GIGABYTE – Innovation for gamers, creative and lifestyle enthusiasts GIGABYTE is a world leader in high-performance technology for gaming, content creation and digital lifestyle applications. With over 30 years of experience, the company develops innovative products that are tailored to the needs of gamblers, creative and technology enthusiasts. The portfolio includes powerful motherboards, graphics cards, laptops, monitors and peripherals distributed among the brands GIGABYTE and AORUS. Further information can be found at https://www.gigabyte.com/ To continue this success and to further convince with new ideas and innovations, we depend on talents that we can grow together. We're looking for you! Customer Support Agent (m/w/d) – Full time Start: at the next possible time

As a technical customer support agent at GIGABYTE, you are responsible for the efficient handling of e-tickets and the provision of telephone support for our customers. Your main tasks include: E-ticket processing Telephone support Communication with internal teams: Transfer of customer feedback and relevant information to the relevant departments.

Completed training. Knowledge of technical support and problem solving. Communication strength and friendly appearance in dealing with customers. Team skills and willingness to cooperate with various departments. Good knowledge of German and English in word and writing.

Germany ticket or employee parking Gift voucher International corporate culture and cooperation with colleagues in other countries