Bergfreunde GmbH | Germany | 72xxx Rottenburg Ergenzingen | Permanent position | Full time | Published since: 01.01.2026 on stepstone.de
Employee Complaint Processing in Logistics (m/f/d)
You want to pack up, find optimal solutions for our customers and work in a great team? Then, from February 2026, our complaint team will support in full time at our location in Rottenburg-Ergenzingen. Bergfreunde was founded in 2006 with the mission to connect and inspire people with the passion for the outside. Today we are one of the largest outdoor online retailers in Europe with more than 700 employees:inside. Our values form our compass: with passion. Great goals dare. Together. Respectful. We're packing. Our potential and ambitions are great: we want to continue our growth - are you there? ?
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Your tasks • Your profile • What we offer
You're expecting You support us in the day-to-day business at our logistics center in Rottenburg-Ergenzingen. Check and check the complainted goods and document the cases in our system. You prepare the goods for shipping and return shipment to our manufacturers and customers: inside and organize the collections with the shipping service providers. You work closely with the complaint team in Kirchentellinsfurt and give your assessment to the individual complaint cases. You will have a great team around you that supports each other and is available to you with all your questions.
You have experiences from retail or textile production and ideally have first experience in quality management. Cross-catchers: women with interest in outdoor equipment and textile are also welcome. You have craftsmanship and it is fun to carry out small repairs on textiles or equipment. A reliable, accurate and independent procedure is of course for you. You are a:e team player:in and like to pack from Monday to Friday to offer our customers the best service. You are used to handling the PC and have no fear of touch with our company software. Good knowledge of German and basic English in word and writing complete your profile.
So you should start with us With us you are part of a motivated team that supports and exchanges across the various departments. This also awaits you with us: Working conditions: 30 days Mobility: Jobticket, Jobrad, Showers Events: Team events, joint mountain friends, health and sustainability weeks Development: Strength orientation, open and value-adding corporate culture with many design options, language courses, training by our customer service guides Goodies: Shop discount, sale of B-Ware, occupational retirement
Location
![]() | Bergfreunde GmbH | |
| Rottenburg Ergenzingen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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