E.ON Energie Dialog GmbH | Germany | 17xxx, 16xxx, 14xxx Torgelow, Demmin, Eberswalde, Brandenburg an der Havel, Potsdam | Temporary contract | Full time / Home office | Published since: 13.01.2026 on stepstone.de
Trainer in customer service (m/f/d)
E.ON Energie Dialog GmbH, a company of the E.ON Group, specialises in customer contact management and supplier replacement services. We design the energy future by always being there for our customers and bringing suitable energy solutions to every home. With a strong, dedicated team and excellent service, we ensure that new energy works. It's on us. .
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Your tasks • Your profile • What we offer
Implementation and preparation of professional training, training and workshops – both for new service partners (onboarding) and for multipliers and overhead employees Cross-service use: You are active, accompanying and supporting the coach teams on site at all E.ON Energie Deutschland service partners Continuous further development of existing training contents within the framework of internal and external quality assurance Support in the planning, organisation and documentation of training measures Participation in controlling and reporting the technical training results Ensure current technical requirements and standards in training and training Monitoring, analysis and optimization of training quality for all service partners of E.ON Energie Germany deriving, implementing and tracking measures to ensure high training and service quality
Completed commercial vocational training or equivalent qualification with multiannual experience in the commercial sector Ideally a coach training (e.g. IHK) or qualification as a coach/communication trainer Funded knowledge in the MS Office programs and basic knowledge in SAP and process-oriented IT systems Detectable experience in quality assurance, training or coaching High communication and team skills as well as safe occurrence in training situations Structured, result-oriented operation and pronounced organizational capacity High level of flexibility and readiness to travel (approximately 60%) and driving licence class B or 3
A sound training and targeted qualification for your tasks A working environment in which quality, development and team spirit are raised Flexible working hours with possibility of partial home office 29 Holiday days plus free on Christmas Eve and New Year's Eve Various training and development possibilities A maximum annual salary of up to €40,000, depending on experience and qualification Attractive additional services such as corporate fitness, occupational retirement and employee discounts A professional, open and collegial working environment in a dynamic team Long-term perspectives in a future-oriented company in the energy industry
Contact
 | E.ON Energie Dialog GmbH | |
| 06108 Torgelow, Demmin, Eberswalde, Brandenburg an der Havel, Potsdam | ||
| Germany | ||
| show e-mail |
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