Lely Center Niedersachsen GmbH | Germany | 26xxx Westerstede | Permanent position | Full time / Home office | Published since: 24.03.2026 on stepstone.de
Teamleiter Service Support (m/f/d)
The Lely Group is an internationally successful company with over 2,500 employees in 60 countries, which is the world's dairy industry for innovative products and services of the highest quality. Lely is one of the leading manufacturers of automatic milking systems. Further innovations in the livestock sector complete the product range. We are the Lely Center Niedersachsen with locations in Westerstede, Oyten and Friedewald. As part of the Lely Group, we specialize in the sale, installation and service of milk producers and automated feeding and cleaning systems for dairy farms. To strengthen our team we are looking for Teamleiter Service Support (m/w/d)
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Your tasks • Your profile • What we offer
As Teamleiter Service Support (m/w/d) you take over the technical and disciplinary management of our Technical Support department. You ensure that our service processes work smoothly and that our customers are handled as well as possible. Your tasks include: Leadership and development of the technical support team Regular exchange with departments and service teams Promoting solutions for best customer satisfaction Close cooperation with the Cluster Lely Germany and International Responsibility for handling tickets in the system Expansion and maintenance of the reporting system Implementation of customer visits together with specialist areas Further development of standards and guidelines
Qualification: You have completed training and at least five years of professional experience. Ideally, you have completed a master's examination or a technical degree. Experience: You bring knowledge in the field of service, aftersales or technical support. Experiences in agricultural engineering are advantageous. Working method: You work solution-oriented, structured and independent. Soft Skills: You convince by communication strength, team skills and a professional appearance. Language skills: You have good English skills. EDV-Kenntnisse: You are safe to use the current MS-Office applications.
Attractive remuneration and company-internal bonus system Flexible working hours with home office possibility 30 days holiday per year Occupational pension Company vehicle for private use Internal training and training opportunities Varied and long-term jobs Company fitness about Qualitrain Vocational development opportunities Family-friendly company with high cohesion Department and company celebrations
Location
 | Lely Center Niedersachsen GmbH | |
| 26655 Westerstede | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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