Randstad Deutschland GmbH & Co. KG | Germany | Ingolstadt, Donau | Published since: 24.04.2025 on stepstone.de
IT-Supporter (m/w/d)
Our specialist team Randstad professional solutions is currently looking for an employee at the IT-Helpdesk site in Ingolstadt. Thanks to our trusted contacts with local staff decision-makers, Randstad professional solutions is your springboard into this attractive position from the IT sector. Apply online now! We attach great importance to equal opportunities and welcome the application of people with disabilities whose inclusion is a particular concern to us. JOBV1_EN
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Our specialist team Randstad professional solutions is currently looking for an employee at the IT-Helpdesk site in Ingolstadt. Thanks to our trusted contacts with local staff decision-makers, Randstad professional solutions is your springboard into this attractive position from the IT sector. Apply online now! We attach great importance to equal opportunities and welcome the application of people with disabilities whose inclusion is a particular concern to us.
troubleshooting and service requests by ticket system, telephone or email Qualification, analysis and timely improvement of incoming IT posts Installation, configuration and commissioning of client systems in the medical environment Proper setup or dismantling as well as removal of client systems Creation of documentation and maintenance of the knowledge database Administrative routine activities, e.g. granting permissions, software rollouts and refueling Support of IT software and IT hardware products Support in project work
Successfully completed training Professional experience in 1st and 2nd level support for hardware and software disorders desirable Safe handling of Microsoft operating systems (from Windows 7) and Microsoft Office (from 2010) Good knowledge of current terminals in the client server area, such as desktop PCs, thin clients, notebooks and mobile devices Experience with ticket systems desirable, especially OTRS or KIX Ideally experience with remote maintenance systems High IT affinity and technical understanding Excellent German knowledge in word and writing, English knowledge of advantage A high level of initiative, commitment, flexibility and team capacity Above-average communication capability and pronounced service orientation
Direct staff placement for both professionals and professionals Numerous direct contacts to personnel decision-makers Custom selection of the right position based on your qualification, experience and personal desires Targeted preparation for the interview with our customer Qualification and professional experience JOBV1_EN
Company location
Location
| Randstad Deutschland GmbH & Co. KG | |
| 37115 Ingolstadt, Donau | ||
| Germany |
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