Roland Transport KG | Germany | 55xxx, 65xxx 65187 Wiesbaden | Permanent position | Full time / Home office | Published since: 02.04.2026 on stepstone.de
Forwarding agent / Customer Service clerk in the field of transport logistics (m/f/d)
We are a medium-sized logistics company in the Oetker Group. For external customers and internal companies, we are consulted (= from conception to contract management) and take over the operational control of transports – nationally and internationally. As a 4PL service provider, we rely on standardized, automated and digital processes and their further development, on innovative solutions and on close integration into the supply chains of our partners. From now on or later we are looking for an employee (m/w/d) for the customer service. It expects a successful company with flat hierarchies and long-term perspectives. .
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Your tasks • Your profile • What we offer
Order planning & control: Planning and monitoring of national and international transports with fixed transport companies incl. the booking of unloading dates on various (time window) platforms of the trade Communication & Service: Contact for customers and transport contractors, processing of allowances, transport damage, complaints and returns Administration: Care of relevant data in the ERP system, preparation of billing, continuous cooperation in optimizing work processes Reporting: Creating regular reports for the respective clients / business partners
Complete training as a merchant for forwarding and logistics services or comparable commercial training Experience in customer service - ideally in transport logistics Secure handling of MS Office (especially teams & Excel) and IT systems Very good German knowledge (at least C1) Ideally good English skills (at least B1), further foreign language skills desirable
Unlimited employment contract Attractive remuneration Development opportunities & training Additional Benefits: Option for partial mobile work by arrangement Repayment of assets Group accident insurance Other Benefits
Location
 | Roland Transport KG | |
| 59302 65187 Wiesbaden | ||
| Germany |
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