Administrator for complaint processing and project support

What we offer

Flexible working hours, leisure compensation and the opportunity to work on a site-flexible basis or home office support the compatibility of professional and private life. Numerous offers at internal seminars, trainings or certificate courses, for example for project management or digital transformation, as well as development programs for (future) executives. Your onboarding program includes a group-wide event in which you set a basis for the group-wide networking. Extensive additional services: asset-effective services, occupational pensions, advice in all areas of childcare and need for care, holiday programs, health offers, bonus programs, grant to the German ticket or benefits for business restaurants are just a few examples.

What you are moving with us Complaint processing: They are responsible for the processing of complaints, research and evaluation of large customers in the area of damage assessments and vehicle assessments. Customer contact: As a direct contact:in case of problems, you are in direct customer contact, communicate the professional contact:in the context of complaint processing and identify vulnerabilities. They are taking countermeasures to improve quality in cooperation with our team. Project support: They support damage assessments and vehicle assessments for projects within the department. Organisational and commercial tasks: Their task profile is complemented by organisational and commercial activities, such as travel and meeting organization, travel and hourly billing of employees, presentations and support for training and workshops. What you do They have completed training in the commercial sector as well as relevant professional experience. Ideally, you bring experiences in dealing with complaints. Good MS Office knowledge (Excel, Word, PowerPoint) and SAP knowledge (R3/BW.) Reliability, organisational skills and an independent way of working. Very high service/customer and service orientation. Interested? Then we look forward to your meaningful application. Simply apply via the online application button. For direct exchange to this site or general questions about the company, please visit us at TÜV NORD CandiDATE: https://www.tuev-nord-group.com/en/karriere/contact/candidate/ The TÜV NORD GROUP attaches importance to diversity and equal opportunities, regardless of age, gender, disability, ethnic origin, sexual orientation or social/religious background. If you are interested in this job, but your previous experiences do not match perfectly with any point in the job description, we encourage you to apply!

JobID: BUM01960 Application deadline: none About the TÜV NORD GROUP Individual career planning and promotion, varied and challenging tasks in connection with design freedom: This makes up the work environment of the TÜV NORD GROUP and enables excellent solutions for people, technology and the environment in more than 100 countries. We are responsible at any time, combine diversity with collegiateity and constructively use social diversity as a source of creativity and innovation in our company. Bring your talent with us! About society This place is advertised for TÜV NORD Mobility GmbH & Co. KG. JOBV1_EN