Customer service representative for our customer service (full-time or part-time)

Union Investment is known for outstanding asset management expertise and thus one of the leading investment fund companies. As part of the cooperative finance group, we have been offering private individuals and institutional customers sustainable investment solutions since 1956 with the aim of increasing the wealth of our more than five million investors.

Our culture is characterized by a high level of performance and partnership. With us all employees bring their own history. It is self-evident for us to create a working environment in which people with different genders, from different age groups, with physical impairments, different sexual orientations, social and cultural backgrounds, ethnic affiliations and religions can be themselves. We appreciate this diversity and create a community to which everyone makes a valuable contribution.

The financial sector is dry and complicated? Not with us! You love contacting people, looking for a safe job with perspective and looking for a new challenge? Then you're right with us! We will teach you everything you need for your successful entry into the financial world without complicated technical terms and without prior knowledge in the financial sector. What awaits you with us: Customer contact that makes fun: answering all requests from banks and private customers via phone, email and chat – friendly, comprehensible and solution-oriented. Change & Responsibility: Processing of orders around the UnionDepot – for example, depot openings, purchases, sales or changes of customer data. Genuine service: You are a contact person for our customers, help with concerns and find the best solution – always with an open ear and empathy. Introduction & development: We'll take your hand and get you ready for your new job. And if you want, you can develop with us in the long term.

Cross-comer*in? Perfect! Experience in customer contact including completed vocational training is ideal. Fun on communication: You are open, friendly and happy to explain facts understandable. Service mentality: joy in helping people and always looking for the best solution. Team spirit & motivation: You are reliable, you work independently and you want to grow together with us. Good knowledge of German: So you can professionally support our customers.

In addition to our attractive work environment, there are also numerous other benefits and social benefits such as Mobile and flexible work Free Germany Ticket as a Job Ticket Attractive operating restaurants and coffee bars at Frankfurt and Luxembourg locations Granted lunch Free drinks at work Occupational pension Assets Employee conditions within the framework of the cooperative financial association Childcare allowance Various offers on the topics of fitness and health (e.g. Wellpass, Internal Sports and Health Care) Various leasing offers (e.g. bicycle or tech leasing) Further education Modern working environments, including a first-class IT equipment and much more! Benefits may vary according to company and location. JOBV1_EN