Bechtle Managed Services GmbH | Germany | 20xxx Hamburg | Temporary contract | Full time / Home office | Published since: 10.02.2026 on stepstone.de
VIP Support Service Technician (m/f/d)
Bechtle is one of the leading IT service providers in Europe. We design future-oriented IT architectures - from classic IT infrastructure to digitalization, multi-cloud, modern workplace and security to artificial intelligence and managed services. We also offer our customers intelligent financing and the realization of sustainable concepts such as Circular IT. With our subsidiaries, we are among the leading specialists in business applications, especially PLM and ERP. Our multichannel strategy combines personal care at over 120 locations in 14 European countries with digital services and global cooperation. With more than 16,000 employees, we are always close to our customers - whether SMEs, Groups or Public Sector. .
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Your tasks • Your profile • What we offer
Together with your team, you install, configure and manage hard and software solutions and thus ensure a stable IT operation with our customers. Disorders in the IT landscape are analysing you independently, going to the ground and finding solutions in the team. In IT support, you are a reliable contact for our customers, answer specialist questions and develop first solutions for different IT challenges. Through your clear communication and the clean, clear documentation of your work steps, both our customers and your colleagues benefit from your commitment. You work in the 2-layer system (07:00-15:30 and 10:30-19:00) and always perform professionally - especially in the sensitive environment of our VIP support.
Complete technical training, e.g. in the IT field, or relevant professional experience in IT support or related activities At least 2 years of professional experience in the IT environment and first practical experience in support of hardware and operating systems Good knowledge of German and English in word and writing Willingness to work in the 2-layer system Personally, we especially like your careful communication with our customers, your sense of responsibility and your willingness to engage you in new challenges.
Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing. All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance as well as our occupational pensions with a grant of up to 100 percent. Change: In your self-sponsored projects, you can get to know our diverse customers and get insights into the different industries. Benefits: Save with our employee offers, corporate benefits and additional benefits. Onboarding: Our comprehensive introduction event MIKADO, a training plan individually tailored to your role, and a personal contact person ensure your perfect start with us. Team: The cohesion within our versatile team distinguishes us. Location: At our site you benefit from very good transport connections, free parking and charging stations for electric vehicles. .
Location
 | Bechtle Managed Services GmbH | |
| 20095 Hamburg | ||
| Germany |
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