Receptionist (m/w/d)

As an energy transition company, we jointly lay the foundation for a sustainable and working energy supply, secure prosperity in our region, make a decisive contribution to climate protection and create long-term values for our customers, our communities, partners and thus also for every EEA member and EEA member. Let us create our future together.

As a receptionist in our customer center, you are the first contact point for our customers and provide a positive first impression with your friendly and professional way. They serve our visitors, answer enquiries and support our team in administrative tasks – all with the aim of enabling our customers the best service. We offer you an exciting and varied activity as well as the opportunity to work independently and develop yourself personally and professionally. But what would that look like? Customer enthusiasm through high customer orientation and an excellent service standard. Very good communication skills and the ability to stay calm and in stress situations. Processing of simple processes in billing systems as well as responsibility for appointment management and smaller administrative activities. Acquisition of special tasks and participation in projects to expand the area of responsibility.

Completed commercial vocational training or comparable qualification. Experience in telephone and personal customer support as well as in the processing of new customer processes. Basic knowledge of the energy sector of advantage. Safe handling of MS Office and possession of a class B licence. Embossed customer-oriented thinking, good understanding of business relationships as well as high self-motivation and team capacity.

As an employer, we offer you 30 days vacation per year so you can enjoy a balanced work-life balance. Your working week includes 38 hours. In addition, we are bound by tariffs, ensuring fair and transparent working conditions. In addition, we offer you a variety of additional benefits that make your time even more pleasant and enriching. Energy subsidy: Costly energy prices? We will help you with the energy grant and support you. Occupational pensions: Already thought of your future? So do we. To support your financial security at your age, you are entitled to an oldage pension. In addition, there is the possibility of completing a supplementary occupational pension scheme in the context of a change in remuneration. Continuing and continuing training: Do you want to do more or do you want to go further? Our executives are available as partners and support you in the professional and personal development. Slide time model: Before work, bring the children to kindergarten and go to sports at lunchtime? No problem, with our flexible working hours you can agree on professional and private life. Mobility: With us you can lease a JobRad or complete a discounted job ticket. You can easily reach our locations in Worms, Alzey and Rheinhessen. Parking and charging stations: You're on your way by car? No problem. At all our locations we have numerous free parking spaces so you don't have to worry about it. There is also the possibility that you can charge your e-vehicle with us for free. Special payments: With us you will receive an attractive remuneration, performance-oriented special payments as well as annual holiday money, a 13th salary and monthly asset-effective benefits. Working at the centre: With our company health management and many other models we promote your health. With the Wellpass we grant, you can even go training in many different sports studios throughout Germany. Cohesion: With various employee events, joint evenings and company celebrations, we are increasing the community structure - and that also across areas. JOBV1_EN