CANCOM SE | Germany | 50xxx, 51xxx Köln | Permanent position | Full time / Home office | Published since: 21.08.2026 on stepstone.de
Service Manager (m/f/d)
CANCOM is looking forward to an innovative, agile and sustainable environment: More than 5,300 employees work every day to improve cooperation and exchange in different areas of life with the help of modern IT solutions. You want to be part of it and go the next career step? Then become part of our digital journey. We are looking forward to people from a wide range of disciplines that are open to new people, have innovative ideas and want to advance goals together in the team.
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Your tasks • Your profile • What we offer
Responsibility for the quality and performance of IT outsourcing services Regular customer meetings and monitoring of service levels Identification and implementation of IT optimization potentials Further development of service management processes Close cooperation with customers and internal teams for successful project implementation.
Multiannual experience in service management as well as relevant training or study Experience with management and migration of complex IT environments Knowledge of modern IT, cloud and virtualization solutions Basic knowledge in ITIL and IT project management Embossed communication, customer and service orientation
Flexible working hours and mobile office in coordination with the supervisor Discounts thanks to the “Corporate Benefits” portal Bike leasing Free drinks & fruit Further training Employee events
Location
 | CANCOM SE | |
| Köln | ||
| Germany |
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