1&1 | Germany | 40xxx Düsseldorf | Permanent position | Full time / Home office | Published since: 10.02.2026 on stepstone.de
Mobile Benchmarking & QoS/QoE Manager (m/f/d)
1&1 is one of the leading telecommunications providers in Germany with over 3,100 employees and nearly 16 million customer contracts. With pioneering spirit, unusual ideas and creative teams, we have won a leading market position in mobile and broadband connections. By combining the over 67,000 km long 1&1 fiber optic network and regional networks, we create Germany's most extensive fiber optic network. We also build the most modern 5G network in Europe, based on the new Open-RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. Continue the 1&1 success story. Be part of 1&1. .
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Your tasks • Your profile • What we offer
Own and manage all external benchmarks (e.g. Connect, IMTEST, Chip, ComputerBuild). Lead crowdsour analytics (e.g. open signal, ookla, broadband measurement). Translate benchmark and QoS/QoE results into clear performance gaps and improvement actions. Own the Benchmark → Action → Fix governance cycle across domains. Provide technical input for PR/Marketing based on validated benchmark results. Own QoS/QoE modelling, analytics, and KPI definitions from an end-user perspective. Support regulatory QoS/QoE topics by providing validated data and analysis (reporting owned elsewhere).
Strong background in mobile network performance and benchmarking. Solid understanding of QoS/QoE, KPIs, and crowdsourced data. Ability to work cross-domain (RAN, Core, OSS, Ops, Marketing). Strong analytical and communication skills.
Attractive salary Strong community of team players Trusted working hours with flexible scheduling and the possibility of working mobile up to 40% Numerous further training opportunities online and offline Discounts on 1&1 products and various leisure activities Free drinks and fresh fruit Job-bike subsidy
Location
 | 1&1 | |
| 40457 Düsseldorf | ||
| Germany |
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