SERVISCOPE AG | Germany | 76xxx Karlsruhe | Permanent position | Full time / Home office | Published since: 13.03.2026 on stepstone.de
Team Leader Central Sales (m/f/d)
We are an innovative banking service provider within the cooperative financial group and employ around 750 employees. As a subsidiary of Atruvia AG, we offer tailor-made solutions for banks and financial service providers in the private and corporate customer business. With our powerful customer service center, we support our partners in all areas of customer business. We take over administrative tasks as well as direct customer contact via telephone, chat and email. .
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Your tasks • Your profile • What we offer
Management & Responsibility: Own management of responsibility with report to the company's department manager, representation of the company and responsibility for personnel decisions, employee development and risk management. Strategic customer control: technical overall responsibility for inventory customer support, further development of support processes and ensuring high quality standards including identification of up- and cross-selling potentials. Customer development & sales support: analysis of customer needs, development of individual customer strategies and active support of regional sales in acquisition, inventory customer development and achievement. Contract, Project & Interface Management: Technical support for contract-relevant topics as well as support for onboardings, rollouts, mergers or product changes in close coordination with sales, production and other internal areas as well as the support of the associated clients according to the concept. Consulting, key figures & optimization: Responsibility for CRM and KPI management, implementation and coordination of consulting and training services for clients as well as continuous identification and implementation of process improvements.
You have a commercial training and ideally experience in banking, customer management, sales or consulting. You have first leadership experience or want to go the next career step and take responsibility. You work structured, communicate clearly and have a pronounced communication and enforcement strength. Strategic thinking and entrepreneurship are also part of your profile. You learn quickly, have a pronounced hands-on mentality and like to pass on knowledge.
Working hours: Monday–Friday in the sliding model Mobile work according to individual arrangement possible on a daily basis Remuneration: 51.816.00 €–62.134.00 €/year at 40 h/week, unlimited contract, regular adjustments Benefits: Monthly voucher worth 44 Euro (tax-free, full-time) JobTicket & Bike leasing Childcare allowance Occupational pension
Long-term perspective: We wish a lasting relationship Regular team events & corporate events for a strong we feeling
Location
 | SERVISCOPE AG | |
| 76227 Karlsruhe | ||
| Germany |
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