Stadtwerke Gaggenau | Germany | 76xxx Gaggenau | Permanent position | Full time | Published since: 09.06.2026 on stepstone.de
Customer Service Clerk (m/f/d)
Be part of our team where you can use your strengths with full energy! !
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Your tasks • Your profile • What we offer
Successfully completed training as an industrial businessman (m/w/d) or comparable training Experience in customer service and customer consulting, ideally in an energy supply company Impressed communication skills and rapid understanding, even in solving critical customer situations Embossed service and customer orientation as well as reliable and independent operation Secure handling of MS Office (Word, Excel, Outlook) and SAP IS-U
Crisis-proof workplace in public service with remuneration according to TV-V – the grouping is transparent and gender-neutral, maximum up to the 7 TV-V pay group, with the specific grouping and level allocation based on personal qualifications and professional experience Annual special payment and occupational pensions incl. ZVK additional supply 30 days holiday as well as additional free days on Christmas Eve and New Year's Eve, plus paid special days 39 hours week, spread over 4.5 days Joint team events, summer festival and Christmas celebrations Service leasing Free charging options for electric vehicles and pedelec batteries Corporate Benefits with special conditions and employee rates for electricity and gas
Responsible for new customer acquisition, customer retention and customer support Personal, telephone and written advice from our customers in the electricity, gas, water, waste water, heat and telecommunications sectors Implementation of collective bargaining and optimisation, creation of new contracts and adaptations of existing contracts Responsible for the processing and solution of customer complaints
Location
 | Stadtwerke Gaggenau | |
| 76571 Gaggenau | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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