0Sales Administrator B2C Customer Support Partner Sales (m/f/d)
Ayvens | Germany | 40xxx Düsseldorf | Permanent position | Full time / Home office | Published since: 13.02.2026 on stepstone.de

Sales Administrator B2C Customer Support Partner Sales (m/f/d)


Ayvens is a leading global player for sustainable mobility with the goal: Making life flow better. For decades, the company has improved mobility and offers full-service leasing, flexible car abo services, fleet management and multi-mobility solutions for large international companies, SMEs, freelancers and individuals. With more than 14,000 employees in 42 countries, 3.2 million vehicles and the world's largest multi-brand electric fleet, Ayvens uses its unique position to pave the way to net-zero emissions and drive the digital transformation of the mobility sector. In Germany, Ayvens is one of the leading brands when it comes to independent and sustainable mobility services for commercial and private customers. In addition to the headquarters in Hamburg, Ayvens is represented with an administrative headquarters in Düsseldorf and at regional sales and used car locations. The company manages over 30,000 commercial vehicles in Germany and employs nearly 1,200 employees. Start as Sales Administrator (w/m/d) B2C Customer Care Partner Sales. .

Your tasks • Your profile • What we offer

In the Partner Sales / Inhouse Sales department in our head office in Düsseldorf you are responsible for the following topics: Active support and coordination of cooperation partners Maintenance of customer and vehicle data in leasing objects Processing of customer requests and complaints Management of customer correspondence in the processing of damage Independent clarification of open processes Contractual conversions during the contract period and implementation of contract changes Creation of purchase price offers in case of early termination of contract Interface to all departments

Successfully completed commercial training and ideally professional experience in motor vehicles and Leasing/Banking Customer-oriented thinking and acting Excellent communication skills in word and writing Handling the MS Office package Good knowledge of English

Your onboarding ... begins with our “Welcome Hour” in which you, together with all other new colleagues, are welcomed by the management and HR. Your Work & Life Balance ... we support our Mobile Working model. You have the opportunity to work in part at home within flexible working hours, but we are also happy to see you at the office. Of course, you can count for 30 days for your holiday planning. Your health ... is important to us – so we offer you comprehensive insurance services and resilience workshops to strengthen your physical and mental health. Your mobility ... we are promoting attractive car rental conditions as well as other exciting mobility opportunities through a fare grant to the public transport company. Our corporate culture ... is shaped by our joint action. The constant survival of our values – Authenticity, Collaboration, Curiosity and Commitment – is of great importance for this. An open feedback culture is an integral part of our everyday life, supported by our talent and performance management. We communicate transparently, inter alia, in monthly All Staff meetings and easy exchange talks in our One Hour with the management team. And of course we also celebrate together summer parties, Christmas parties and are active together at sporting events. .

Location

ava Ayvens
40221  Düsseldorf
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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