0Service Coordinator (F&B Supervisor) (m/f/d)
Gate Gourmet Lounge GmbH | Germany | 81xxx, 80xxx München | Permanent position | Full time | Published since: 24.02.2026 on stepstone.de

Service Coordinator (F&B Supervisor) (m/f/d)

Branch: Tourism, hotels and restaur... Branch: Tourism, hotels and restaurants


As part of the Gategroup, the largest airline catering company in the world, which annually serves more than 700 million passengers from more than 200 operating units in over 60 countries on all continents, we offer everything needed for an extraordinary experience in the airport lounges. We know how important the lounge experience is for obtaining and maintaining premium customer retention. We work with passion as a host who understands and inspires the needs of the guests. Our Airport Lounge Services includes the full management of 43 lounges at 8 locations and the supply of over 7 million passengers each year with services, food and beverages. With more than 700 colleagues, we are there daily in First Class, Premium and Business Lounges for our guests. In the course of our further growth, we are looking for you as Service Coordinator (F&B Supervisor) m/w/d in full time for our location at Munich Airport (MUC). .

Your tasks • Your profile • What we offer

Ensuring a proper operation by appropriate coordination of sub-areas and employees Ensure the standards F&B, hygiene, decoration, if necessary with adaptation to local conditions Support in compliance with work safety requirements, fire protection requirements and inventory Operational cooperation in human bottlenecks Complaint management Demand-oriented ordering of the goods (in SAP) from the central warehouse and receipt of goods from the central warehouse Quality control of goods from the central warehouse in compliance with HACCP guidelines Complaint to the central warehouse regarding quantity, filling of goods complaint sheets with regard to quality Control of day storage with the smallest possible length of goods Ensure product presentation according to standard Transmission of faults in equipment and infrastructure Control of the functionality of GGL devices and, where appropriate, Introduction of repair measures Report short-term personnel needs and support in personnel deployment planning Reporting of manual correction requirements in working time recording to the lounge managers Support in the production of statistics, forward quantity data, answer internal enquiries Implementation and documentation of promotions Ideas management, submission of suggestions for improvement ATOSS (Representation Manager Lounge) Conducting employees through recognition and acceptance with the aim of achieving operational requirements Instruction of employees with regard to the applicable statutory and GGL internal standards Uniform application Promoting and ordering the organisational and social work environment Ensure and control the work results of the team staff Promoting the professional and personal development of team staff Representation of the lounge manager in his absence (also MOD). Take over other appropriate activities according to the instructions of the superior.

  • Completed gastronomic vocational training Knowledge of business relationships Very good German in word and writing as well as English (further foreign languages desirable) Safe handling of the job-related computer application systems (Microsoft Office) Reliability and sense of responsibility, especially for internal quality requirements Sensitivity, problem-solving competence, ability to teamwork and enforcement High operational readiness, loadability, readiness for shiftwork and readiness to learn Good work and social behaviour Cost awareness readiness to travel Designed Appearance, Label Customer-oriented work
  • Layer service and screen suitability *= must-criterium

A future-proof job Free workwear Laundry allowance Sodexo Restaurant Pass (food vouchers) Benefits at the job ticket or free parking Support by experienced employees External operating physician Training and training courses Collaborative and team-oriented working atmosphere with flat hierarchies Attractive employee benefits / Corporate Benefits (in the area of shopping, travel and leisure)

Location

ava Gate Gourmet Lounge GmbH
85356  München
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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