Team Leader Customer Service (m/f/d)

Professional and disciplinary responsibility and resource planning for the CS RVM team (return systems) Processing of strategic topics, including efficiency enhancement and further development of the area. Active participation of change processes and the promotion of readiness to change and culture of innovation Coordination of order loading and coordination with assembly as well as cooperation in the production and adaptation of the sales forum and derivation of plan numbers Monitoring of processes and preparation of the required internal reports Ensuring the customer's accounting, auditing and delivery. settlement of transport damage Ensuring the implementation of the annual inventory Cross-sector cooperation and cooperation in projects, acquisition of subprojects

Master (m/w/d) or specialist (m/w/d) or comparable qualification Multiannual experience in professional and disciplinary leadership Leadership Mint Set Focusing on Motivation, Development and Change Embossed customer and service orientation as well as communication strength and a sovereign occurrence in direct customer contact and external business Entrepreneurial and commercial thinking as well as a high degree of sense of responsibility Good basic business knowledge, especially in the area of cost understanding and costing Structured, solution-oriented and independent operation with hands-on mentality Decision strength, liability and resilience Safe handling of ERP systems and MS Office applications

Free spaces for your own development and exciting and responsible tasks An employment with future perspective in a modern working environment In addition to attractive compensation options, we also offer you very good conditions We are important to take responsibility for the people who work with us and for our environment As a family business, we care that you stay in balance with your professional and private goals