Customer Service Employee (m/w/d)

Оccupation: Merchant - office management

We are looking

Customer Service (m/w/d)

Leipzig - Full time from now on

Senior Consultant (m/w/d) in Leipzig

♪ Your future task:

• Direct interface to our customers to understand and meet their requirements and needs.
• Processing of requests from the customer and other service providers that are closely connected to our operating business.
• Monitoring the timely processing of customer orders to ensure that they are completed in time.
• Responsibility for communication with customers and transport service providers in the event of delays or problems.
• Examination of the history of complaints such as incorrect quantities, losses and damages to improve quality and efficiency.
• Persecution and support in the settlement of insurance cases until final clarification.
• Management of the inventory of consumables for our employees and the operating business.
• Triggering orders via the DHL ordering system.
• Collection of offers and independent responsibility for orders directly from our suppliers.
• Support in preparing meetings in the branch to ensure a smooth organization.
• Active participation in improving systems and processes to increase efficiency and quality.

Your Profile for Staff Customer Service (m/w/d):

• Complete professional training, e.g. as a merchant/wife – office management, expert/wife – office communication,
• Office businessman/woman providing a solid basis for business tasks.
• Experience in the application of warehouse management systems, ideally focusing on SAP.
• Very experienced MS Office knowledge and a pronounced affinity for IT systems to efficiently manage complex tasks.
• Good English knowledge in word and writing to communicate successfully in international contexts.
• Excellent analytical skills and a strong logical thinking ability to solve complex problems.
• Proactive and structured operation to efficiently plan and perform tasks.
• solution orientation and high flexibility to adapt quickly to changing requirements.
• Embossed communication skills and enforcement ability to interact effectively with different stakeholders.
• Team spirit and strong social competence to work together successfully in multidisciplinary teams.
• Strong sense of responsibility to ensure that tasks are performed conscientiously and reliably.

Our offer for you:

• An unlimited working relationship
• A reasonable and appropriate remuneration
• A versatile and responsible position with interesting tasks and varied activities
• Working in a renowned and future-oriented innovation company
• We are open, honest, direct, friendly and easy to handle
• Guests benefit from discounts in shopping, leisure and travel

Are you interested in the position Customer Service (m/w/d)? Keep going!

You can send your application for customer service (m/w/d) directly to us via the button below. Alternatively, send us your application documents directly by e-mail or call us:

[[for e-mail see the original ad]](mailto:[for e-mail see the original ad]?subject=My%20Application%[for phone number see the original ad]

Joblocations:

04159 Leipzig, Georg-Schumann-Straße 323 SACHSEN, GERMANY

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