0Customer Solution Manager HR Processes (m/f/d)
BWI GmbH | Germany | 53xxx Bonn | Permanent position | Full time / Home office | Published since: 05.01.2026 on stepstone.de

Customer Solution Manager HR Processes (m/f/d)

Branch: Computer science, informati... Branch: Computer science, information and communication technology


As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With over 7,700 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Customer Solution Manager (m/w/d) now and in full time in Bonn The ERP PRO Human Resources department is responsible for the consulting, implementation and assignment of projects and projects in the BWI, for the main process of the federal military personnel. We perform tasks along the entire application life cycle. From the new and further development of technical requirements and further development of existing IT solutions in cooperation with div. Services to the development of IT Solutions. The aim is to increase the overall bandwidth of support staff-relevant tasks for our soldier* with modern IT solutions. .

Your tasks • Your profile • What we offer

As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With over 7,700 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Customer Solution Manager (m/w/d) now and in full time in Bonn The ERP PRO Human Resources department is responsible for the consulting, implementation and assignment of projects and projects in the BWI, for the main process of the federal military personnel. We perform tasks along the entire application life cycle. From the new and further development of technical requirements and further development of existing IT solutions in cooperation with div. Services to the development of IT Solutions. The aim is to increase the overall bandwidth of support staff-relevant tasks for our soldier* with modern IT solutions.

Support of the professional team management and customer solution managers i. R. of requirements analyses, effort estimates, design of business processes and implementation of business processes with the focus on personnel management of the Bundeswehr Support and representation of the Customer Solution Manager in the field and in customer bodies Technical and methodological advice in the design and implementation of measures in the digitization of the personnel of the Bundeswehr Responsibility for implementation and results for the professionally assigned orders including Management of projects and projects and ensuring an overarching reporting Close customer and user interaction and advice of key stakeholders Implementation of requests, workshops and preparation of permanent training on digitization measures

Study of economic information, human resources management or comparable career

At least 2 years of experience in human resources as HR consultant with IT projects

Good knowledge of agile methods of action and experience in application and use

High customer orientation, analytical thinking, decision-making and implementation power, organisational ability and presentation and moderation capability

Very good knowledge of commercial HR systems and associated HR processes

German language skills in word and writing

Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustment Our Benefit app provides you with a monthly balance and tax relief on tickets for the ÖPNV We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical

Location

ava BWI GmbH
53117  Bonn
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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