Aerzener Maschinenfabrik GmbH | Germany | 31xxx Emmerthal | Permanent position | Full time / Home office | Published since: 16.06.2026 on stepstone.de
End Account Manager After Sales Region West (m/f/d)
JobID 2152 Welcome to AERZEN! For our subsidiary AERZEN Deutschland GmbH & Co. KG, based in Emmerthal, we are looking for you. The company is responsible for the marketing, distribution and after-sales of all AERZEN products in our core market Germany. AERZEN Deutschland GmbH & Co. KG stands for customer-specific advice, personal care and a high reliability in handling our customers. .
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Your tasks • Your profile • What we offer
Own-responsible organisation of customer support in the after-sales sector by consulting services, maintenance concepts and economic advantages Continuous market and customer analysis in its own care area, including independent identification of potential customers for maintenance contracts Construction, maintenance and development of long-term customer relationships Active and independent consultation of existing and new customers Central contact person for customers on the subject of maintenance contracts, services and after-sales offers Self-employed coordination between customer and internal departments (maintenance contracts, assembly operations planning, customer service, spare parts, workshop) Perform disturbance or damage analysis including remedial measures, if necessary perform yourself Independent escalation management for customer or contract problems Ensuring a professional and coordinated market presence in after sales at trade fairs and conferences
Training at a specialist school (e.g. state-tested technician w/m/d, state-tested farmer w/m/d) Or a completed, at least 3-year professional training and corresponding multiannual professional experience Insufficient professional experience in customer consulting readiness to travel in the sales area Good English knowledge of word and writing
Exciting and versatile tasks Unlimited employment contract Attractive remuneration (from EUR 4.828) 30 days holiday per year Flexible working hours and the possibility of mobile work Individual continuing and continuing training Occupational pension (AERZEN pension) E-Bike leasing Business sports (dragon boat, football, running and cycling group)
Location
![]() | Aerzener Maschinenfabrik GmbH | |
| 31860 Emmerthal | ||
| Germany |
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