Lampe & Schwartze KG | Germany | 28xxx Bremen | Permanent position | Full time / Home office | Published since: 24.08.2026 on stepstone.de
User Advisor in 1st Level Support (m/f/d)
Insurance means trust – For over 165 years, our customers and more than 360 employees in us, the Lampe & Schwartze Group, have trusted an independent group of insurance companies. Our group is divided into various functional areas and subsidiaries with a wide range of services and services and is one of the ten largest medium-sized and privately run insurance intermediaries in Germany. We amplify our team at the Bremen site at the closest possible time and are looking for full-time support as a user manager (m/w/d). .
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Your tasks • Your profile • What we offer
· After extensive consultation, our employees will assist you by telephone and in person in handling the software · Takeover of administrative tasks in our ERP system (openVIVA) and DMS · Responsibility for testing new functions including documentation · Knowledge transfer to colleagues and departments · Implementation of internal employee training · With increasing experience, you are increasingly introducing yourself to the analysis and optimization of business processes in the ERP system
· successfully completed vocational training as an insurance businessman/wife, alternatively a commercial vocational training with very good practical knowledge in the ERP environment · with your good English skills in word and writing, you can also support our English-speaking colleagues · Passion and curiosity to really penetrate topics, combined with joy in practical implementation · Outstanding capacity for customers and colleagues: You want to understand exactly what a request is about, and always keep the impact on the entire process in mind · helpfulness to colleagues – you will show appropriate solutions and bring the right angle of view · Result and target orientation · Service readiness and service idea · creative and communication-strong personality, you are a team player · independent, targeted and reliable operation with a high degree of commitment
· A safe working relationship with flexible working hours · Possibility of mobile work (remote) · Modern, conveniently located workplace with good technical equipment, height-adjustable desks and free drinks · 30 days of annual holiday, a free day on Christmas Eve and New Year's Eve and a free afternoon on birthday · Compensation for performance · Survival Insurance Additional Insurance · Various special services such as: · Grants for the German ticket or Your travel expenses · Capital benefits and occupational pensions · Corporate fitness at EGYM Wellpass · Employer-funded group accident insurance for the private sector · Jobrad-Leasing · External childcare allowance · Personal accompaniment by a sponsor during your time of incorporation · Education and training: support through diverse offers and in-house English courses at the Bremen site · Employee Events: Regular group-wide internal events such as our Lamp & Schwartze tournament, our summer festival and many other events
Location
 | Lampe & Schwartze KG | |
| Bremen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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