Referent (m/w/d) im Team Marketing - Customer Experience (CX)

In the middle of the Rhine-Main area is the Taunus Sparkasse, your new employer. Our approximately 750-member team recently generated a balance sheet total of approximately 7.4 billion euros. But what drives us are the citizens, businesses and communities of our region, which we provide with reliable banking services. We are also a strong partner for associations as well as for social, cultural and sports projects. In short, we are a bank that is very close to people – just “nearly at de’ Leut”. You will also notice this quickly. Because we promote your personal strengths through continuous training and varied projects, your well-being through uncomplicated cooperation, balanced work-life balance and the certainty of working with a secure regional market leader. We need to regain the satisfaction of our customers in every contact. For this we need smart processes and offers for a convincing customer journey. Become Consultant (m/w/d) im Team Marketing - Customer Experience (CX) in full / part time / location in Bad Homburg

Design and implementation of marketing measures to improve customer experience (CX) in all marketing and sales channels Conducting digital and analogue campaigns for our hybrid customers in a highly motivated team Intensive discussion of solutions for issues related to securities and insurance Measurement and Analysis of Customer Experience Working in exciting and leading projects Always take a look at our customers, develop intelligent solutions to improve customer satisfaction and strengthen customer loyalty

You will find pragmatic solutions instead of rolling problems Responsibility for your own is not a flea, but your working style – you pack topics proactively and drive them forward Your curiosity drives you, you want to understand, question and improve things, instead of just editing Flexibility is obvious to you, whether new tasks, changing priorities or spontaneous ideas arise You want to evolve and not stand up to date You love to turn complex data and relationships into concrete, implementable insights that create real added value. You can communicate your ideas and results clearly and convincingly. You already have experience in banking optimally in the securities and insurance business as well as a Bachelor/Master with a focus on marketing/digital media Project experience is an advantage

Good performance is worth it. Therefore, we offer you an attractive salary after TVöD as well as additional bonus payments. A balanced work-life balance. With us you can look forward (with full time) to a 39h week, currently 32 days holiday and additionally free on New Year's Eve and Christmas Eve. All around well looked after. A nearby Kita reception area for your youngsters allows you to bring family and profession under one hat. Good to reach. We are centrally located in Bad Homburg and provide you with subsidised parking and a job ticket so that you can easily reach us. For future pensions: With us you benefit from asset-effective services and our consultants: in the case of financial questions about the various investment opportunities, you are always at your disposal. We also pay monthly for you in the supplementary pension fund. In this way, an interesting supplementary pension for you builds up over time. We're looking for you. We offer flexible working hours and the possibility of mobile work. Attractive premises. With us you can look forward to modern workplaces with height-adjustable desks. Bring yourself in. We offer you plenty of free space for your own ideas and support you in the professional development. Health is the highest good. Therefore, our company physician with advice and action is at your side for medical questions. Stay active. We support you with your sporting projects through discounted sports, great employee discounts and the possibility to lease a job wheel. Staff canteen with varied treats on our campus in Bad Homburg. JOBV1_EN