Performance Manager / Analyst (m/w/d)

1&1 is one of the leading telecommunications providers in Germany with over 3,200 employees and nearly 16 million customer contracts. With pioneering spirit, unusual ideas and creative teams, we have won a leading market position in mobile and broadband connections. By combining the over 50,000 km long 1&1 fiber optic network and regional networks, we create Germany's most extensive fiber network. We also build the most modern 5G network in Europe, based on the new Open-RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. We are the stock customers marketing experts - with personalized, data-driven campaigns binding on all contact channels and we develop our customers. Be part of 1&1.

Monitoring and analysis of daily performance with focus on terminations, recovery, cross-selling successes, campaign metrics and ARPU and margin developments to identify deviations early and initiate appropriate measures Development and delivery of reports and dashboards to manage sales success, including optimization of existing formats and integration of new data sources and features in close coordination with Customer Intelligence Creation of weekly forecasts and analysis of drivers and causes in case of deviations in order to derive targeted recommendations and actions together with campaign managers formulation and implementation of analytical questions for optimising sales management, developing new control views and improving existing processes through innovative data bases Monitoring budget compliance by creating specific reporting formats in coordination with Finance to ensure effective budget control

Complete study or comparable qualification with relevant professional experience in marketing, sales, controlling, campaign management or customer care, ideally in the B2C mass market or the telecommunications industry Secure handling of SQL and Power BI at expert level as well as experience in creating analyses and forecasts Ability to present complex data in a comprehensible and convincing way for stakeholders at all hierarchical levels Independent and solution-oriented working methods and joy in the development and implementation of new ideas Communication strength and ability to set targeted impulses for optimising sales measures

• Attractive salary
• Strong community of team players
• Working hours of confidence with flexible classification and the possibility of working up to 40% mobile
• Numerous training options on- and offline
• Discounts on 1&1 products and for various leisure activities
• In-house restaurant
• Free drinks and fresh fruit
• Jobrad grant JOBV1_EN