Head of the Rail Operations Division (m/f/d)

Whether at school, at work or simply at leisure – our nearly 1,100 employees: on 365 days a year, Frankfurt will remain mobile and our passengers will be safely and reliably transported on all tram and city lines around the clock. With an increasing number of Frankfurters:inside and commuters:inside and aiming to make local transport attractive and thus to redirect an increasing share of individual transport to the ÖPNV, the specialist area of Fahrbetrieb Gleis takes a key role in shaping the mobility transition in Frankfurt. The department currently comprises two farms where the car service staff are supervised and accompanied, our own training centre and the area of central services responsible for the long-term planning and control of the service allocation. At the next time, we will look for you as a specialist department manager for driving rail. Together with your team, you will ensure the safe and reliable operation of our trams and trams and thus make a significant contribution to mobility in Frankfurt. As a specialist department manager, you are responsible for the management of around 1,100 employees:inside, you are responsible for a trusted working environment, characterised by customer centering, transparency and mutual respect You are responsible for the strategic and future-oriented further development of the department and lift corresponding synergy potentials through effective and trusted interface work In view of the spatial distribution across the entire city area, you will focus on creating a sense of belonging within the area. The introduction of new and continuous optimization of existing processes taking into account efficiency, security and customer satisfaction are also an important part of your tasks You manage and manage important strategic projects and always have a high quality of services in mind. Examples of this are the optimization of service planning, the design of modern working conditions and the construction of a digital communication platform You drive the digital transformation and focus on innovative approaches The further development of your employees is at your heart and You help your team build the necessary skills to develop the expertise together and ensure the exchange of knowledge among themselves You are responsible for the personnel and budget planning for your department

You have successfully completed their studies, ideally in engineering, transport, economic or natural sciences, or have comparable qualifications acquired through practical professional experience. You already have professional experience in the transport industry and know the specific requirements and procedures of the ÖPNV In the direction of large areas, you are experienced and guided over a spatial distance, as well as the establishment of new organizational and team structures You have the qualification as manager:in BOStrab or bring the willingness to acquire it You have excellent communication skills and it is easy for you to communicate complex facts clearly Your sovereign appearance, your ability to listen actively and understand different perspectives allow you to build stable networks and develop sustainable solutions even in challenging situations In addition, you will maintain a trusted and partnershipal cooperation with the Works Council and move safely into co-determinable issues You like to network, become proactive, visit networks and events and ensure that relevant innovations are known and legal frameworks are taken into account.

It offers a non-tariff salary package, a performance-related bonus and (of course) a free Jobticket Premium. There is a 38-hour week in the form of trust work time and the possibility of mobile work. The recovery must of course not be too short: So you are entitled to 30 days holiday in the calendar year as well as two other free days on Christmas Eve and New Year's Eve. We offer you access to more than 10,000 fitness and wellness facilities with the EGYM Wellpass, which is supported by the employer. Regular draws of tickets for cultural and sporting events ensure leisure activities off-the-job. With our version of a Mini-Volkshochschule, our VGF-Academy, you can expect further personal and professional development opportunities – true to the motto: you invest your time, we take over the costs! We also support the reconciliation of work and private life. We have been awarded the certificate of the audit family since 2016. .