We at Europ Assistance live our guiding principle “YOU LIVE, WE CARE”. Because we are always there for our customers and provide help in the areas of travel, mobility, health and living – in everyday life and in emergency. In our offices in Rostock and Munich you will find a living working environment with versatile tasks and flat hierarchies. Be there for our customers, take responsibility in different areas and introduce your expertise! Design the future of services and services with us. Europ Assistance is a wholly owned subsidiary of the GENERALI Group.

Do you want to significantly shape innovative AI and automation projects with passion? Then become a member of our team and actively participate in the further development of our (insurance) assistance services! Together, we shape the future of our company – through modern technologies, a strong union and an understanding of the whole. Look forward to diverse projects and workshops that focus on strategy, process and organisational development. Your tasks: Conception and implementation of digital solutions such as chat and audio bots as well as methodological approaches to the continuous optimization of processes Process optimizations to ensure the best possible support for customers and employees and to establish a sustainable performance culture Participation in change processes taking into account people and their effects Key role for modern work approaches and a learning organization

Complete study of economics, engineering and business informatics At least three years of professional experience as project manager, project manager or consultant – preferably in the area of digitalization, business consulting or insurance Funded analytical and conceptual knowledge and initiative in solving complex tasks Experience in business process optimization, lean management and organisational development as well as a secure sense of dealing with different stakeholders Ideally knowledge of process modeling and modern methods of business process management

30 days holiday and a structured onboarding program Good work-life balance through flexible working time models and proportional home office option (at Rostock or Munich location) Attractive pension schemes, asset-effective benefits and discounted insurance products from Generali and Europ Assistance Individual offers for health promotion: Through „EGYM“ you can visit more than 6,500 partners in the sports and wellness network and participate in more than 2,000 online courses (movement, nutrition and meditation) Company's own learning platform for individual training Canteen, free parking, access to the Generali daycare and attractive JobRad offer Duz culture, flat hierarchies and internal development possibilities We reward successful job placements with a premium of 1,000 euros via our “employeees” program In this responsible full-time position, the salary – depending on experience and qualification – is between 65,000 and 85,000 euros annually. With the same qualification, applications of people with disabilities are preferably taken into account. Please provide us with your CV in English! JOBV1_EN