Team Leader Inside Sales (m/f/d)

Professional leadership and organisation of our sales service team with a clear distribution of tasks, prioritization, representation organization and ensuring high quality of work Operational cooperation in the sales service – from customer requests via telephone calls to processing and tracking of sales processes Close support of the external service and consistent adherence to open topics, offers and agreed measures Ensuring structured CRM usage and complete and reliable sales documentation Creation and processing of evaluations and sales information as the basis for operational control and decisions Further development of the processes in the sales service with clear standards and consistent implementation in the team Coordination with internal interfaces to ensure reliable and customer-oriented implementation of sales topics and requirements Operational support of Sales & Marketing by project work, structured preparation of topics and consistent follow-up of agreed measures

Completed commercial training or comparable qualification Multiannual experience in sales services, inside sales or a comparable customer-oriented B2B function First practical experience in the professional management, coordination or control of a team Safe and binding occurrence in direct and telephone customer contact Experience with CRM systems and structured sales documentation Experience with evaluations, follow-up and independent project work Embossed organisational strength, clear structure and high liability also for several parallel topics Communication and implementation strength as well as the ability to advance topics clearly and solution-oriented to customers, team and internal interfaces Experience as a CRM key user, with reports or the further development of CRM processes is advantageous, but no requirement

Responsibility in daily business: You run a currently four-member team professionally and at the same time actively cooperate in the sales service themselves. Design playroom: You develop organisation, processes and cooperation in internal services structured further Performance-oriented framework conditions: Attractive remuneration and direct impact of your action on sales success Direct effect: Together with your team, you ensure that our external service is reliably supported and that our customers are professionally supervised. Varied task: team control, customer contact, CRM, evaluations and project work are closely intertwined in your role Clear connection: You report to Sales & Marketing and work closely with external services and internal interfaces Growth environment: Our sales continues to develop – you actively shape the operational performance of the sales service Entrepreneurial environment: rapid decisions, short paths and pragmatic cooperation at eye level