Senior Insights Consultant (w/m/d) - Customer Experience,Berlin,Frankfurt,München,Hamburg,Nürnberg

Оccupation: Customer Experience Manager

As a subsidiary of Ipsos S.A., we are one of the world's leading market and opinion research companies. We are market researchers: women and consultants: women of passion. Markets and consumers: to understand better every day - and to enable our customers to make better choices every day - we are thrilled! As a partner of leading national and international companies, we work in the field of Customer Experience (CX) to generate real value through better customer experience. Because we know that excellent customer experience is one of the key drivers for long-term success in the market. Our claim is to be "Game Changer". From state-of-the-art research to the management of technology platforms: CX not only to measure and analyze, but to raise a new level together with our customers. We are looking for a Senior Insights Consultant (w/m/d) at one of our locations in Hamburg, Munich, Berlin, Nuremberg or Frankfurt to strengthen our customer experience team. Your tasks You take on the advice of customers regarding strategic orientation and project design. You design, organize and conduct quantitative CX market research projects at both national and international levels. You create offers and calculations for projects. You take over project management and project-related customer management. You analyse the results and create reports that you present. You participate in the acquisition of customers and the expansion of new business areas. You participate in the development and implementation of new research tools. You implement own marketing measures, such as publications and congress participations. You work across departments within Ipsos Germany and are in close contact with the global and European CX teams. Your profile You bring a completed university degree, preferably the economics with a focus on marketing/market research, social sciences, psychology, communication sciences, etc. You have a high affinity for data analytics and survey tools (e.g. Python, Qualtrics or Tableau). You are passionate about AI topics and have collected first application experiences. You are characterized by analytical thinking and communication and organizational strength. In addition to team skills, you also bring engagement, flexibility and creativity. You can communicate in English and German. We offer you the opportunity to be consulted and executed in an attractive international environment of an interesting growth market and to develop you further. A highly motivated and ambitious team, flat hierarchies and much more like: Individual onboarding Wide range of international online trainings 30 vacation days and the possibility to buy more holiday days Flexible working time Mobile work Company Bike Ipsos corporate benefits for our employees Grant to the Deutschlandticket Workation Contact us! We look forward to your application documents (lifetime, certificates and a short letter) indicating your earliest possible entry date and your salary presentation. Please contact:

Joblocations:

60528 Frankfurt am Main, Hahnstraße 40 HESSEN, GERMANY

10829 Berlin, Column Road 26 BERLIN, GERMANY

20097 Hamburg, Sachsenstraße 6 HAMBURG, GERMANY

81541 Munich, Balanstraße 69b BAYERN, GERMANY

90461 Nuremberg, Mittelfranken, Frankenstr. 146 BAYERN, GERMANY