AP Armaturen Proksch GmbH | Germany | 7xxx Schwaikheim | Permanent position | Full time | Published since: 30.01.2026 on stepstone.de
Complaints Manager (Quality) (m/f/d)
We are looking for creative, reliable and learning people. The company Armaturen Proksch GmbH is a modern, reliable and flexible company based in Schwaikheim. Our main business areas are the production and trade in valves, hydraulic components and hydraulic systems. We are a family-run company with short decision-making paths and offer not only exciting tasks, but also the opportunity to actively participate in an open and trusting working environment. We are looking now: Projektmanager (m/w/d), full-time
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Your tasks • Your profile • What we offer
· Superior technical responsibility for the processing of customer and supplier complaints · Control of the complaint process from acceptance to completion (end-to-end) · Technical coordination of the participating areas (QS, technology, purchasing, logistics, sales) · Implementation and moderation of causes analyses and the establishment and monitoring of measures · Creation, care and tracking of 8D reports · Central specialist contact for customers and suppliers in the case of complaint · Support for operational quality assurance in audits of complainted goods · Participation in the continuous improvement of quality and complaint processes
· Complete technical studies or technical training with corresponding training (e.g. technician, master) · Professional experience in complaint management · Industry knowledge in the field of connecting technology, manufacturing technology or comparable industrial sectors · CAQ software knowledge is desirable · Good English knowledge of Word and Writing · Structured, independent operation Enforcement and communication skills at professional level
• A permanent workplace in a dynamic team • A performance-oriented remuneration • Flat hierarchies, short communication paths • A versatile, independent and responsible activity in a modern and family-run company • Further benefits of a modern family business
Location
 | AP Armaturen Proksch GmbH | |
| 71409 Schwaikheim | ||
| Germany |
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