Customer advisor for packaging solutions in internal sales (m/f/d)

What started as a family business in the Netherlands is today an international network with 30 locations in 18 countries. Our values have remained the same: personality, integrity, honesty and genuine cooperation. The person counts with us – whether a colleague, a customer or a partner. Our mission: We jointly shape the future of packaging – with responsibility for agriculture and the environment. We continue to think, act pragmatically and live our 4 Ps: Passion. Pleasure. Staff. Plan. Senior Consultant (m/w/d) Packaging fruit & vegetables Location: Lüneburg | Start: from now on | Scope: Full time Your role in us You are the organizational backbone for our customers and the central interface between sales, purchasing, suppliers and logistics. You think in solutions, control processes autonomously and ensure that enquiries, offers and orders are handled reliably. In doing so, you take responsibility for your customers and develop our processes and cooperation in the team.

You control customer orders throughout from the request to delivery – quickly, carefully and legally binding. You are committed to independent customers, clarifying needs, setting priorities and developing proactive solutions. You coordinate cooperation between customers, suppliers, purchasing, logistics and external services. You create and track offers, order confirmations and delivery dates and communicate deviations early. You take over the needs and inventory planning and provide custom overviews to avoid bottlenecks. You trigger orders and tune quantities, dates and possible alternatives with our suppliers. You coordinate complaints, clarify causes and follow agreed measures until the final solution. You support the field service as a reliable inside-sales partner in preparation, information and follow-ups. You coordinate design and layout settings for printed packaging, for example for food retailing. You actively contribute to the further development of our processes and cooperation.

A completed commercial training or a completed study Experience in the sales service, customer service or in a comparable customer-oriented function Ideally, first experience in the technical coordination or leadership of colleagues A secure handling of MS Office, especially Excel and Outlook, as well as ideally experience with ERP or CRM systems An independent and structured approach and a good sense of priorities Customer and solution-oriented communication – binding, clear and professional Organisational strength, loadability and a pronounced hands-on mentality Pleasure to take responsibility, to shape changes and to achieve results together in the team

An unlimited standing in a stable, international company An attractive compensation package including 13. Monthly content 30 days off Occupational pensions, such as direct insurance, as well as asset-effective benefits Regulated working hours and a working time account for additional flexibility Flat hierarchies and short decision paths A structured onboarding with intensive incorporation and firm contacts Hansefit for sports, fitness and health OpenUp as a confidential offer for mental health and personal well-being Bike leasing and attractive corporate benefits An international working environment with a lot of space for personal responsibility and personal development