Key Account Management (m/w/d) in Direct Sales Hairdresser – Franconia

Wella Company is one of the world's leading cosmetic companies based on a family of brand icons such as Wella Professionals, Sebastian Professional, OPI, Nioxin and ghd. With 6,000 employees worldwide and a presence in more than 100 countries, Wella Company and its brands enable consumers to realize their own look & feel. As a pioneer in the hair and nail industry, Wella Company is empowering its employees to inspire consumers, to inspire customers, to work societally and to offer stakeholders sustainable growth. WELLA EXPORTS In the Wella field service we live for the hairdressing industry and direct contact with our hairdressers. We are not only sellers with body and soul, but also responsible for the growth and advice of our hairdressers. Our business partners hairdressers are important savings partners for our customers and support the construction and growth of the salons, identify potentials and are therefore of central importance in the marketing of our products and the establishment of our service concepts.

Key Account Management (m/w/d)

unlimited / remote / full time

The Business Development Partner (BDP) is responsible for the growth and acquisition of conceptually established TOP customers and corresponding potential customers in its focus area. In addition to the classical sales and advice, the main focus of the task is the conceptual and strategic orientation of existing top/potential customers through increased sales and potential exhaustion. The main focus is also to raise the existing potentials of the existing customers, to establish service concepts, along with economic advice and marketing of these concepts. DISCLOSURE Customer Care & Development You enter our top customers in the hairdresser segment and actively identify new potentials. You work closely with the Regional Sales Manager (RVL) and the Sales Director (RVD) to identify individual needs of hairdressers and their salon teams and to develop solutions specifically. Sales & negotiations You present our products and service concepts convincingly, conduct sales talks and negotiations within the framework of predefined conditions and budgets – with the aim of achieving your sales and distribution goals. Salon Development & Promotions You develop customer-specific offers, plan promotions and implement them independently. You use your market knowledge to show hairdressers concrete development opportunities for increasing sales. Further education & cooperation with the hairdresser service You recommend appropriate training measures, plan them together with the hairdresser service and assist in the seminar utilization for your customers. Planning, analysis & strategic measures You analyze the sales, revenue and distribution development of your customers and take strategic steps to further develop them. You use relevant tools and plan your visits efficiently and purposefully. Key Account & Internal Cooperation You use key account actions in a targeted manner and work closely with other teams such as marketing, studio management, wellastore or customer operations to ensure the best possible customer experience. Administrative tasks & reporting You document your activities according to internal requirements, take care of complaints, credits and order processing and market and competitive developments. Budget Responsibility & Meetings You take responsibility for the planning and control of your assigned budget (e.g. WKZ, Kulanz) and actively participate in internal meetings such as KAM or RVL deployments.

Completed economic studies or completed training with relevant sales experience in the FMCG sector Knowledge of B2B / B2C Business & Direct Sales and Business Knowledge Knowledge of the salon business and the Professional Beauty product range German language skills in word and writing, good English skills Number affinity and analytical thinking Strong personal communication skills and effective and sustainable action Own initiative, high self-motivation and independent work High service and customer orientation Joy in selling luxury & beauty products and a high will for success Safe handling of MS Office and digital media Travel and training Car guide ticket

Attractive salary and holiday package Personal and professional development Comprehensive onboarding and early takeover of responsibility A collegial working environment in an esteeming, diverse environment Modern equipment including iPhone, laptop and tablet to optimally support you Daily expenses and private use of the Company Cars for external personnel Motivating sales bonuses for your services Additional benefits such as occupational pensions and more JOBV1_EN