Employee in the Central User Service (f/m/d) (1423/21/25)

The Bishöfliche Ordinariat der Diözese Rottenburg-Stuttgart, based in Rottenburg am Neckar, is one of the largest employers in the region. To support and coordinate, structure and finance life in the Catholic Church of Rottenburg-Stuttgart, people work together in the Bishöflichen Ordinariat. For the IT department in the Bischöflichen Ordinariat of the Diocese Rottenburg-Stuttgart, we are looking for the next time Staff:in Central User Service (w/m/d) (1423/21/25) with an employment range of 100%

independent processing of incoming fault messages in the network of diocesan administration and user requests in the “First Level Support” independent processing of technical problems in the “Second Level Support” Collection of incoming requests Participation in the training of users in the standard programs The central user service of the IT department of the Rottenburg-Stuttgart diocese supervises PCs, printers, multifunctional devices and applications for approx. 800 employees.

IT technical or commercial training with professional experience Experience with a Helpdesk system comprehensive knowledge with the Microsoft Office package, use of mailclients, use of PC security programs, PC use in network systems concrete experiences with Microsoft Client operating systems Experience in preparing and implementing training measures secure use of current Internet technologies Teamability, independent, structured and reliable work

a permanent employment in a safe working environment a versatile and responsible area of responsibility a creative and dedicated team to work together Additional services such as occupational pensions, special payment of the year allowance for the job ticket, corporate benefits flexible working time models as well as the possibility to work in the home office diverse training opportunities for your personal and professional development JOBV1_EN