KWS Group | Germany | 37xxx Einbeck | Temporary contract | Full time / Home office | Published since: 23.01.2026 on stepstone.de
Customer Service Specialist (16216) (m/f/d)
KWS is one of the world's leading plant breeding companies. Almost 5,000 employees in more than 70 countries generated sales of around 1.68 billion in the 2023/2024 financial year. Euro. For almost 170 years, KWS has been run independently and independently as a family-oriented company. The focus is on plant breeding and production as well as the sale of sugar beet, corn, cereals, vegetables, rapeseed and sunflower seed. KWS uses state-of-the-art plant breeding methods to increase the yields of farmers and to further improve the resistance of plants to diseases, pests and abiotic stress. In order to achieve this goal, the company invested more than 300 million in the past financial year. Euro in research and development.
Together with us, shape the future of agriculture! As a Customer Service Specialist (m/w/d) at KWS SAAT SE & Co. KGaA, you take care of associated large customers in order processing with the aim of providing our customers with reliable and demand-oriented services. At the Einbeck site, you will find a varied and responsible position in full time and first terminated until 31.12.2027 in an international and future-oriented agricultural company. .
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Your tasks • Your profile • What we offer
Independent installation and processing of customer orders in the SAP from the relevant channels (e.g. webshop/portals, telephone, mail) to accounting including the aftersales service Proactive monitoring of the order and delivery situation for a selected group of customers incl. Provision of information and coordination with relevant areas (e.g. sales/logistics/customers) Full responsibility for communication with customers regarding the status of orders in close coordination with sales / KAM as well as processing of customer requests Creation and communication of seasonal final accounts and seasonal credits Proactive monitoring of systems and processes, identification of potential for improvement and communication of these to the Tools&Systems Maintenance of order processing-related master data in the relevant systems
Complete commercial vocational training focusing on industry, production, IT or comparable First experience in a comparable position is desirable Safe handling of MS Office; Knowledge of SAP and Salesforce are beneficial Friendly and customer-oriented communication as well as joy in cooperation with different interfaces Self-employed, structured and reliable working methods combined with own initiative and flexibility Flowing German knowledge and good English knowledge in word and writing
Interesting tasks in an international working environment with the opportunity to introduce innovative ideas in the seed industry Flexible working time models with the option on Remote Work (hybrid model on a weekly basis) As a family-run company we live the values of proximity, reliability, independence and vision - a culture that is also lived in practice, e.g. through an open and friendly working environment Free according to the motto: ''Make yourself grow!'' we promote your individual professional and personal development We create the right framework for you: wealth-effective services, Christmas and holiday money, childcare allowance, job bike etc.
Bring your career ahead and grow with us in your tasks! Start by applying today. We look forward to your digital application via our job portal. .
Location
 | KWS Group | |
| Einbeck | ||
| Germany |
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