Figo Pet Deutschland (Tiergarant Versicherungsdienst GmbH) | Germany | 30xxx Hannover | Temporary contract | Full time / Home office | Published since: 10.03.2026 on stepstone.de
Veterinary assistant for our customer service (m/f/d)
For many years, Figo has been an internationally renowned animal health insurance company. Our aim is to make animal health insurance flexible, transparent and easy for all animal owners – and to allow as many animal owners as possible access to comprehensive and affordable animal health insurance. But: Health insurance is what we offer, not who we are. We are animal specialists, animal owners and, above all, animal lovers. Thus, we can not only serve our customers with a lot of expertise, but also with a lot of empathy. We are also ambitious: Figo Germany (represented by the insurance broker Tiergarant Versicherungsdienst GmbH) is part of the international PPG (Pinnacle Pet Group). Together we focus on the European market and want to grow significantly in the next few years. So we are looking for you as a tiered and motivated Senior Consultant (m/w/d) for our customer service in the heart of Hannover. The job is limited as a parental leave. .
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Your tasks • Your profile • What we offer
After a detailed introduction, you expect: Self-examination and processing of insurance claims and contractual changes Written correspondence with client: inside Telephone consultation of new and existing customers: inside Supporting our client:innen-Portal Participation in the further development of insurance products Active communication and continuous exchange with colleagues
A completed vocational training (from the veterinary environment) A safe and friendly appearance with customer and service-oriented thinking The ability to work independently, structured Good knowledge of how to use the PC and the current MS Office applications Knowledge of English in Word and Writing Passion for pets and the will to move something with us
A great team from approx. 25 human and animal colleagues in Hannover A versatile and varied activity An open, international corporate and error culture where it is fun to introduce ideas and initiative 30 days for a 5-day week The possibility to work 50% in the home office Individual development and training opportunities HanseFit, Jobrad and a Jobticket grant A free space for your four-legged companion in our office
Location
 | Figo Pet Deutschland (Tiergarant Versicherungsdienst GmbH) | |
| 30159 Hannover | ||
| Germany |
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