0Customer Advisor Replacement and Reimbursement Claims (m/f/d)
BKK firmus | Germany | 49xxx Osnabrück | Permanent position | Part time - flexible / Full time / Home office | Published since: 19.08.2026 on stepstone.de

Customer Advisor Replacement and Reimbursement Claims (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


The BKK firmus is one of the most successful health insurance companies in Germany and has been awarded as a "TOP" employer. With a dedicated team of over 900 employees, we support over 1 million customers and are committed to continuous growth and progress. To expand our team in the Osnabrück region, we are looking for motivated and talented professionals as: Account Manager (m⁠/⁠w⁠/⁠d)

Your tasks • Your profile • What we offer

You examine liability-relevant facts in personal injury and enforce substitute claims (e.g. in traffic accidents, treatment errors, animal accidents, etc.) against third parties. You are motivated to represent the economic interests of the BKK company. In daily practice, you process tasks for realizing outstanding claims (e.g. insurers' allowances). You examine possible claims for reimbursement against statutory social security institutions (e.g. in occupational diseases, occupational accidents, etc.) and accompany claims up to payment receipt.

You have completed training in the insurance sector, e.g. social security specialist, merchant/wife for insurance and finance, damage regulator/in, merchant/buyer in the healthcare sector or a comparable qualification. Ideally, you have several years of professional experience in insurance law. You are characterized by very good communicative skills and have a high service orientation in dealing with our insurers. You are open to new things and can adapt flexibly to different challenges. You are team-ready and ready to develop in a challenging environment.

Flexibility and sliding time: With us you have the opportunity to make your working time flexible within 35 hours per week – as part of the sliding time control, also with the option to distribute the hours to 4 days per week Mobile work: Depending on the area of activity, you can work from home comfortably Payment: We offer you additional incentives in the form of Christmas and holidays (14 salaries), tax-free grants and corporate benefits. Thus, the content range for this position is between approx. € 50000 - € 67000 per year. Depending on your qualification and professional experience, the specific classification can vary individually Onboarding and incorporation: We make sure you feel welcome from the outset by accompanying you during the onboarding process and supporting you through structured incorporation plans Further development: It is important to us that you can develop their full potential. This is why we offer employee-funded training, further education and training both internally and externally to continuously expand your skills Parttime employment is generally possible. .

Location

ava BKK firmus
49074  Osnabrück
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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