Apprenticeship as a customer service clerk - 2026 (m/f/d)

Start your exciting training as a merchant in customer support (m/w/d) at TIMOCOM in September 2026 and become part of our international customer service team! In the 3 years you will find a varied course of training, where you will experience customer service for our diverse international customer base from close proximity and get the chance to sniff into different other areas at TIMOCOM. After successfully completing your training, you will receive the title Kaufmann/-frau for dialogue marketing. You will also receive an attractive training allowance (1 year. 1.150,00 €/2. Year 1.220,00 €/ 3 year 1.300,00 €. You process customer requests and customer requests by phone and by email. You are a direct contact for our international customers. With individual and quality-conscious care, you increase the satisfaction of our customers. You are also responsible for general administrative tasks in direct customer contact.

You have a (special)high school or a successfully completed upper secondary school. In order to be able to communicate well with your international clients, you will bring knowledge of German and good knowledge of English. Any other language is a plus. Ideally, you already have first experience in dealing with the Microsoft Office package (especially Word and Excel). As an enthusiastic team player, you appreciate the joint collaboration. You are communicatively strong and your commitment and reliability are yours. Readiness and openness complete your profile.

We guarantee you a takeover in a fixed employment relationship with good performance. Your working time and place are as flexible as you: you can use our TEAMocom Spaces, work mobile or partially remote. Your professional mentors help you to develop all the important skills and skills. On our internal training platform you can choose from over 20,000 offers. Thanks to development plans with concrete content, you can easily plan your training. Working with us means cooperation and cooperation at eye level – we are team players because we know what we do as a unit. We think environmentally friendly: you can lease an e-bike or bicycle. Alternatively, we will be happy to support you with a discounted job ticket or a fare grant. In our societal staff restaurant, there is a rich selection of regional and sustainable dishes available for free. Whether TIMOCOM BarCamp, Oktoberfest, carnival party or the annual summer party – we celebrate our company success together in a relaxed atmosphere. .