ServiceNow Solution Architect (w/m/x)

Technology is only as good as the people behind it. NTT DATA is one of the world's leading service providers for business and IT solutions. With far-sightedness and innovative strength, we create exceptional solutions on the way to a sustainable and connected future. From Connect to Create, we combine global presence with local market knowledge and support our customers with an extensive portfolio for their success in the digital world. IT's your turn to enter new spaces.

Your Benefits Flexible working hours with sliding time regulation and travel time is working time 30 days holiday, in addition are the 24.12. and 31.12. unemployed days Sabbatical up to one year possible Remote work as well as mobile work possible in EU countries Attractive Benefit and Pay Optimization Programs: Occupational Care, JobRad, Jobticket, Exclusive Discounts via Corporate Benefits and more Extensive health and precautionary offers: lengthened payment in the event of illness, occupational health care, accident insurance also for leisure accidents worldwide, pme family service Internal and external training opportunities in the NTT DATA Academy with professional training, certification offers, soft-skill training, Udemy access Varied Corporate Volunteering opportunities, diverse communities and initiatives (to diversity, equity & inclusion, sustainability and more) with knowledge sharing at eye level Team-oriented corporate culture with a lot of design space Your mission Development of technical architectures and designs taking into account functionality and scalability, coupled with collaboration with customers and stakeholders to identify their business and technical requirements Design of integration strategies for the seamless interaction of ServiceNow with existing systems and identification of optimization potentials to increase efficiency, usability and performance Provide expert knowledge to maximise the use of the ServiceNow platform and technical support for developers and project teams to comply with coding standards and best practices Supporting implementation teams during the projects to ensure a correct implementation of architecture design, as well as reviewing the implemented solutions for quality and fulfillment of business requirements Conducting reviews and validations for architectures to ensure their robustness and future security and effective communication of technical concepts to different stakeholders Establish and maintain relationships with customers and internal teams to promote effective cooperation, and develop solutions that can be scaled to future requirements and ensure optimal use of resources Your skills Comprehensive understanding of the various modules such as ITSM, ITOM, ITBM and HR Service Delivery and current ServiceNow certifications Knowledge of software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies for designing stable and scalable solutions Ability to model and analyze business processes and to understand and document customer requirements to develop targeted solutions Funded knowledge of the ITIL framework for the design of efficient processes and the application of best practices to improve service management Ability to present technical concepts clearly and intelligibly and to establish effective relationships with stakeholders and to integrate their needs into the solution architecture Experience in managing projects and teams to implement ServiceNow solutions as well as commitment to mentoring and ongoing learning in the field of ServiceNow and industry trends As a structured team player (w/m/x) with enormous self-initative, you have a strong communication skills as well as reliable German and English skills

Your Benefits Flexible working hours with sliding time regulation and travel time is working time 30 days holiday, in addition are the 24.12. and 31.12. unemployed days Sabbatical up to one year possible Remote work as well as mobile work possible in EU countries Attractive Benefit and Pay Optimization Programs: Occupational Care, JobRad, Jobticket, Exclusive Discounts via Corporate Benefits and more Extensive health and precautionary offers: lengthened payment in the event of illness, occupational health care, accident insurance also for leisure accidents worldwide, pme family service Internal and external training opportunities in the NTT DATA Academy with professional training, certification offers, soft-skill training, Udemy access Varied Corporate Volunteering opportunities, diverse communities and initiatives (to diversity, equity & inclusion, sustainability and more) with knowledge sharing at eye level Team-oriented corporate culture with a lot of design space Your mission Development of technical architectures and designs taking into account functionality and scalability, coupled with collaboration with customers and stakeholders to identify their business and technical requirements Design of integration strategies for the seamless interaction of ServiceNow with existing systems and identification of optimization potentials to increase efficiency, usability and performance Provide expert knowledge to maximise the use of the ServiceNow platform and technical support for developers and project teams to comply with coding standards and best practices Supporting implementation teams during the projects to ensure a correct implementation of architecture design, as well as reviewing the implemented solutions for quality and fulfillment of business requirements Conducting reviews and validations for architectures to ensure their robustness and future security and effective communication of technical concepts to different stakeholders Establish and maintain relationships with customers and internal teams to promote effective cooperation, and develop solutions that can be scaled to future requirements and ensure optimal use of resources Your skills Comprehensive understanding of the various modules such as ITSM, ITOM, ITBM and HR Service Delivery and current ServiceNow certifications Knowledge of software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies for designing stable and scalable solutions Ability to model and analyze business processes and to understand and document customer requirements to develop targeted solutions Funded knowledge of the ITIL framework for the design of efficient processes and the application of best practices to improve service management Ability to present technical concepts clearly and intelligibly and to establish effective relationships with stakeholders and to integrate their needs into the solution architecture Experience in managing projects and teams to implement ServiceNow solutions as well as commitment to mentoring and ongoing learning in the field of ServiceNow and industry trends As a structured team player (w/m/x) with enormous self-initative, you have a strong communication skills as well as reliable German and English skills

Flexible working hours with sliding time regulation and travel time is working time 30 days holiday, in addition are the 24.12. and 31.12. unemployed days Sabbatical up to one year possible Remote work as well as mobile work possible in EU countries Attractive Benefit and Pay Optimization Programs: Occupational Care, JobRad, Jobticket, Exclusive Discounts via Corporate Benefits and more Extensive health and precautionary offers: lengthened payment in the event of illness, occupational health care, accident insurance also for leisure accidents worldwide, pme family service Internal and external training opportunities in the NTT DATA Academy with professional training, certification offers, soft-skill training, Udemy access Varied Corporate Volunteering opportunities, diverse communities and initiatives (to diversity, equity & inclusion, sustainability and more) with knowledge sharing at eye level Team-oriented corporate culture with a lot of design space JOBV1_EN