Service Team Leader (m/f/d)

Service team management (Cologne) Management and control of a subject area with the tasks contract management and master care planning, control, control and optimization of management results (focus on contract management); Support for the creation of budget planning and the medium-term technical investment programme Voting the tenant communication with other parties (e.g. tenant service, complaint management, if necessary Moving management, information events, consulting the tenants in connection with quarters and construction measures) Responsibility for the communication and forwarding of relevant information to the subject area “Management” and “Technology field” and KCL Coordination of the incorporation and training of employees (e.g. on-boarding, training) Ensuring efficient coordination of tasks and developing a good culture of meeting and communication in the field of expertise Capacity control of your own staff and compensation of work overhangs by using external resources (e.g. external brokers to achieve rental targets) BImA's corporate objectives at the level of the disciplines agree on subject-related and monitoring the implementation, in particular with the priorities of tenant satisfaction and decommissioning Sub-projects of organisational development processes to improve processes and processes in interdisciplinary working groups Management of leases, tenant communication and receivable management preparation, completion, execution and termination of rental contracts; Implementation of value assessments and coordination and implementation of receivable management Monitoring of rights and obligations arising from rental contracts (e.g. rent accounting and deficiencies) We work mobile and flexible. However, on the job business trips, including in the entire federal territory, are incurred. The workplace will be restructured and management tasks as well as the new role of project management will be in future. Accordingly, it is expected at the appropriate time that the applicant participates in a training on the topic of “leading in the Federal Agency for Real Estate Tasks” offered by the Federal Agency for Real Estate Tasks.

Qualification: Completed higher education (Diplom [FH]/ Bachelor) with business, real estate or legal background or comparable qualification (e.g. specialist (w/m/d) in the real estate sector, building management, facility management or business) according to DQR Level 6 or other equivalent expertise and experience acquired Competences: Basic knowledge and practical experience in the field of property management Knowledge of rent law, including housing rights, operating costs regulation (BetrKV), heating costs regulation (heating costsV) etc. Expertise in procurement law, including VOL, VOB Technical knowledge, among others in the application of the building lawbook, building regulations, technical guidelines, DIN regulations, HOAI and AHO desirable Business knowledge Secure handling of standard IT applications (Microsoft Office) Good SAP knowledge or willingness to hire them Other: Ability to manage staff, including willingness and ability to maintain and maintain staff potentials to develop and implement the objectives of equality Green and careful operation with high reliability Very good organisational skills, capacity for economic thinking and action Ability to work quickly into changing tasks Good and rapid understanding High self-initiative and capacity for creative and conceptual work Ability to work independently, thoroughly and objectively even with increased workflow Very good expressiveness in word and writing, pronounced communication skills Customer- / address-oriented behavior, pronounced and targeted negotiation skills Ability to act in a team-oriented manner, critique and strong social competence Good judgment combined with the ability to make (small) decisions and take responsibility Willingness to take over personal responsibility Ready for business trips Class B driving licence and the willingness to carry on self-service vehicles

An interesting and varied activity with all the advantages of a large public employer Compatibility of family and profession in the design of working hours (guiding time, possibility for mobile work) Possibility of renting an apartment from the stock of housing care of the federal Vocational development opportunities and extensive training opportunities Occupational pension Special payment by applicable tariff provisions 30 days off Health promotion courses and precautionary measures Economic situation Grant to the DeutschlandJobTicket (DJT)