CANCOM SE | Germany | Slowakei, 89xxx Jettingen-Scheppach, Košice | Permanent position | Full time | Published since: 02.07.2026 on stepstone.de
After Sales Management Specialist (m/f/d)
CANCOM is looking forward to an innovative, agile and sustainable environment: More than 5,300 employees work every day to improve cooperation and exchange in different areas of life with the help of modern IT solutions. You want to be part of it and go the next career step? Then become part of our digital journey. We are looking forward to people from a wide range of disciplines that are open to new people, have innovative ideas and want to advance goals together in the team.
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Your tasks • Your profile • What we offer
Central contact for customers in the after-sales environment Processing of service requests, complaints and RMA cases Ensuring fast and professional customer communication (telephone, email, ticket system) Coordination of exchange, repair and return processes Control and monitoring of all after-sales processes Ensuring SLA compliance and service quality Analysis of service cases and derivation of optimization measures
Successfully completed commercial or technical training Professional experience in customer service, after-sales service or complaint management desirable Embossed customer and service orientation Structured, independent and solution-oriented mode of operation Communication strength as well as a safe and friendly appearance Organizational and the ability to coordinate multiple processes at the same time Safe handling of MS Office and ideally experience with ERP or ticket systems as well as SAP and ServiceNow Good knowledge of German in word and writing; English knowledge is advantageous
Discounts thanks to the “Corporate Benefits” portal Bike leasing Free drinks & fruit Further training Employee events
Location
 | CANCOM SE | |
| Jettingen-Scheppach, Košice | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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