Service Product Manager (m/f/x)

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company. ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

Apply now! In less than 10 minutes. The future of measuring technology begins at ZEISS

ZEISS Industrial Quality Solutions stands for ground-breaking measuring technology with more than 100 years of tradition. We develop and produce high-performance tactile, optical 3D and X-ray measuring instruments and simultaneously offer suitable software solutions for evaluating the measurement data. With a strong and broad technology and software portfolio, comprehensive know-how as well as a global set-up, ZEISS is a leading partner in a wide range of industrial sectors, such as electromobility, medical technology, additive manufacturing and aircraft engineering.

Project Manager for all service-relevant topics in new product developments with the aim of ensuring serviceability

Definition and monitoring of requirements for new products, services and processes together with adjacent departments

Support for global market launch of new products

Adaptions and upgrades for existing products

Conducting theoretical and practical training for service technicians and business partners

Creation and maintenance of service documentation and training documents

Support for life cycle management of products in service

Definition and maintenance of spare parts master data in ERP

make new digital technologies accessible to service technicians

Testing software and hardware for their service capabilities

a completed study as an engineer, economic engineer or comparable

relevant professional experience in project management

Experience in creating system requirements and requirement management

independent, structured, target- and result-oriented mode of operation and a high load capacity

Network and communication skills to contact experts and development teams within and outside of ZEISS

English in word and writing as well as fun at work in international teams

PC and electronics skills as well as knowledge in the MS Office applications

fun at writing and explaining technical facts and experience in creating service documents

Willingness to travel worldwide

Become part of our team and set new standards in industrial measurement technology! !