Brenner's Park-Hotel & Spa | Germany | 76xxx Baden-Baden | Permanent position | Full time | Published since: 19.06.2026 on stepstone.de
Front Office Agent (m/f/d)
Oetker Hotels is one of the world's most exclusive portfolios of luxury hotels. All our houses are real masterpieces. Located on the most sought after destinations in the world, each property is a landmark and an icon of elegance. The hotels combine legendary hospitality with real family spirit that is unique to the Oetker hotels. The current portfolio includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough London, L'Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri Beach
Type of employment: Full time
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Your tasks • Your profile • What we offer
Welcome to our international guests
Check-in and check-out at the highest service level
Competent contact for all guest wishes and requests
Processing of reservations, requests and guest correspondence
Close cooperation with Guest Relations, Concierge and other departments
Ensuring our quality and service standards at the front office
Cash management and careful care of guest data
Complete training in the hotel industry
First experience at the front office, ideal in the luxury segment
Embossed hostage and joy at guest contact
Friendly, safe and professional appearance
Good knowledge of German and English, other languages of advantage
Structured and reliable operation
You work in an international environment in the luxurious ambience of the Brenners Park-Hotel & Spa - the German flagship of the Oetker hotels and... An unlimited employment contract
Performance-related bonus program up to ten percent of the year's gross
Compensation by agreement and holiday and Christmas money
Flexible working time models by individual arrangement
Grant of selected benefits
Free training at Premium Fitnessstudio
Wellbeing: Free and discounted treatments in our Spa ''Villa Stéphanie'
Promoting management growth through personalized training and “Mentorship Program”
A free meal in the bistro during service
30% employee discount (Fritz & Felix Restaurant & Bar)
Framed uniforms including cleaning in the operational area
Personnel accommodation or assistance in housing search
Discounted parking ticket & Jobrad
Support for occupational pensions through pay conversion
Granting of training & training
Varied career opportunities within the Oetker Collection & Selection of German luxury hotels (SDL)
International cross trainings & cooperations within Oetker Collection and SDL
Friends & Family Rats in SDL Houses & Fair Job Hotels
Strong team: We like to celebrate together and your family is often cordially invited (summer party, Christmas party, children's party etc.)
Fairspeak: As a member of the Fair Job Hotels, you can get fair on us
Free maps with art and cultural partners such as Museum Frieder Burda
Benefits & Benefits for selected partners
Location
 | Brenner's Park-Hotel & Spa | |
| Baden-Baden | ||
| Germany |
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