Remote Operation Center Employee (f/m/d)

Bechtle is one of the leading IT service providers in Europe. We design future-oriented IT architectures - from classic IT infrastructure to digitalization, multi-cloud, modern workplace and security to artificial intelligence and managed services. We also offer our customers intelligent financing and the realization of sustainable concepts such as Circular IT. With our subsidiaries, we are among the leading specialists in business applications, especially PLM and ERP. Our multichannel strategy combines personal care at over 120 locations in 14 European countries with digital services and global cooperation. With more than 15,500 employees, we are always close to our customers - whether SMEs, Group or Public Sector.

You analyze your own faults in the IT landscape of our customers and then make yourself a joint solution in the team. In this context, you support our customers in IT support, where you answer specialist questions and offer first solutions for various IT challenges. What cases does your team take? For what questions do we need specialist colleagues? With your assessments of customer responsibilities, you can support us with your expertise. The user support at 1st and 2nd level in various tasks is one of your team's tasks.

Completed technical training or alternatively pre-experience in IT support or related activities Good knowledge of German and English in word and writing Personally, we especially like your friendly, communicative and service-oriented personality as well as your willingness to deal intensively with customer challenges. You have fun in continuous further development and further training and are ready for flexible working hours. You are looking forward to exciting projects and are open to changes, such as our planned change of location to Gütersloh. driving licence class B desirable

Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing. Flexibility: You can customize your working time and work location depending on the area of work and in coordination with your manager. All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance as well as our occupational pensions with a grant of up to 100 percent. 30 days holiday: 6 weeks free time you can use to relax, relax, travel and feet. Modern Workplace: At the workplace of the future you receive the latest technology equipment and work in an innovative working environment. Security: As a future-oriented employer, you benefit from a secure and unlimited employment. Location: At our site you benefit from very good transport connections, free parking and charging stations for electric vehicles. JOBV1_EN