Employee (m/w/d) in Internal Sales Strategic Account Center / Inside Sales

ERIKS is a specialized industrial service provider. We help our customers to operate and develop better production lines, components, machines and industrial projects – and all this at the same time reducing costs. ERIKS offers over 900,000 technical products from A brands and brands. Through our product and application expertise, our technical expertise and a wide range of technical services, ERIKS ensures that the industry works better. With the help of our supply chain services, we deliver these solutions directly to our customers. 5,000 employees in 12 countries in Western Europe and Asia work hard every day to bring these solutions to life. Let's make industry work better. For support at the Hannover location, we are looking for you as an employee (m/w/d) in the Strategic Account Center / Inside Sales sales service.

They act as a central contact for our strategic customers They actively contribute to building and maintaining strong customer-supplier relationships The responsibility for the operational handling of enquiries and orders as well as for independent follow-up negotiations lies in your area of responsibility They develop and create customer-relevant KPIs and monitor their compliance They work closely with the Strategic Account Manager (SAM), the product management and the various business units, in particular in the care and coordination of customer projects You create, maintain and coordinate the account plans in cooperation with the Strategic Account Manager You take responsibility for the achievement and continuous pursuit of strategic goals

They have a completed commercial or technical training, also with additional training or a bachelor's degree with economic or technical focus You have relevant professional experience in customer care (min. 3 years) and have knowledge in the industrial environment (MRO / OEM) First experiences with online platforms such as Ariba is desirable Good time management and self-coordination are of course for you Impressive contact with convincing, sovereign and reliable Occupation Good knowledge of popular MS Office products (especially Excel) and CRM systems Good English knowledge of word and writing

Exciting and varied challenges in a growing international company Continuous task-specific and individual further development for different career paths Trustful and open corporate culture as well as flat hierarchies Bike Leasing and Corporate Benefits Mobile working option (2 days home office per week) Capital benefits and occupational pensions Holiday and Christmas money as well as 30 days holiday JOBV1_EN