Hotel Birke GmbH & Co. KG Hotel Birke Kiel | Germany | 24xxx Kiel | Permanent position | Part time - flexible / Full time | Published since: 29.10.2026 on stepstone.de
receptionist (m/f/d)
The 4*superior Hotel Birke has 84 rooms and suites, the restaurant „Fischers Fritz“ with 86 seats, a fireplace bar with 48 seats and two terraces with a total of 66 seats, an event center for conferences, seminars, meetings and trainings, banquet capacities for up to 120 people, the traditional house Waldesruh with a festive room for up to 120 people and a beauty area. We also offer catering for up to 1,000 people. As a family business, we work in the “Birke” with passion for our guests. Our employees ensure that we provide daily North German cosiness, including good regional food and perfect service.
Type of employment: Full time, part time
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Your tasks • Your profile • What we offer
To expand our team, we are looking for a team member (m/w/d) in part or full time for the reception.
Your duties include: shift leading activity at hotel reception in early and late service, Guest care Acceptance of reservations, creation of offers Complaint management Incoming telephone calls, service in the lobby Instruction of trainees and trainees Ensure the defined quality and service standards according to a total quality management system.
Senior Consultant (m/w/d) Experience at the front office Very good communication skills Good English knowledge of word and writing Organizational institution Quality awareness Requested: Experience in the private hotel industry Professional experience Readiness for responsibility Reliability Sustainability of advantage: driving licence class B Language skills in Scandinavian languages We are happy to receive applications from all talents and welcome people with difficulty at bewerb@hotel-birke.de!
A family-run, personal company
Family-friendly services
4-5 days week with 169 hours monthly and digital work time recording
Start with 26 holiday days instead of with tariff 23 days
Flexible schedule design with regard to special wishes of employees
Healthy and freshly prepared meals at the hotel
Structured work after a Total Quality Management System
Work with digital programs like gastronovi and hotel kit
Internal and external training seminars
Regular operating excursions and employee events
Many other discounts at partner hotels and partner restaurants
Christmas and holiday money
E-Bike Leasing
Use of the swimming pool and wellness area after registration
different running groups
Location
 | Hotel Birke GmbH & Co. KG Hotel Birke Kiel | |
| Kiel | ||
| Germany |
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